Burberry Beauty

BlahWah

Well-known member
Got my Burberry package today. Here are a couple pics of the Sage Green No. 15 quad and the Rose Pink No. 10 quad. Haven't tried yet but both look a bit shimmery to me.
They are absolutely gorgeous! I think I like them better than the original quads. That sage one I've gotta get! How is the formula? I found the original quads were a bit chalky at times (I have Pink Taupe and Dark Spice, the latter being the chalky-ish one).
 

LivN

Well-known member
New quads are gorgeous. They always surprise me. Burberry Fresh Glow in Nude Radiance powder is one of my favourite beauty products.
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BlahWah

Well-known member
Torontonians, the spring collection is up for purchase at the Burberry store at Yorkdale. =D I was told the polishes may go quickly as the staff have been talking about them the most. I hope to purchase a few next week, altho I want all of them!! I picked up the Sage quad yesterday. Haven't had a chance to play with it yet but it looks soon pretty. The pink quad is as well but may be similar to the permanent collection. The taupe shade reminded me of Rosewood but unfortunately swatch comparisons couldn't be done. One item I thought was useless is the new Lavender gloss. It's basically tinted with colour but nothing that will show on the lips. It may affect a pale lippie but ever so slightly. Here is a pic of the display and one of the two glosses available.
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The lip mists in the collection are Trench Kisses (which washes me out too much) and Pink Heather (or Heather Pink?).
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Left: Lavender lip glow; Right: clear lip glow
 

coffeewithcream

Well-known member
Left: Lavender lip glow; Right: clear lip glow
Do you know if they are going to be carrying the makeup from now on? I was at the Queen St. store and they said although they had the gold/Christmas collection, they weren't carrying it. Wondering if they have any stock from past collections as I would love to get the Oxblood Lip Sheer (great colour!). Thanks!
 

BlahWah

Well-known member
Do you know if they are going to be carrying the makeup from now on? I was at the Queen St. store and they said although they had the gold/Christmas collection, they weren't carrying it. Wondering if they have any stock from past collections as I would love to get the Oxblood Lip Sheer (great colour!). Thanks!
Give them a call as they do still have some from the fall and holiday collections. I got the gold nail polish and was told they have a bin of the gold items still. I'm not sure about Oxblood lip mist tho as she mentioned that the Effortless Kohl in Oxblood sold pretty quick. I asked about the permanent line and she said they're in talks with The Bay but no timeline in view yet. To their knowledge the Holts Vancouver counter has closed as well. And I haven't used my Holts gift card yet! =(
 

coffeewithcream

Well-known member
I asked about the permanent line and she said they're in talks with The Bay but no timeline in view yet. To their knowledge the Holts Vancouver counter has closed as well. And I haven't used my Holts gift card yet! =(
Thanks; I will ask the next time I'm in. I don't understand why Holt's got rid of the line. I can think of a few others they might have ditched before Burberry. My understanding is that it sold very well in Toronto.
 

katred

Specktra Bestie
Thanks; I will ask the next time I'm in. I don't understand why Holt's got rid of the line. I can think of a few others they might have ditched before Burberry. My understanding is that it sold very well in Toronto.
It may have been due to the production and stock issues that Burberry was having. On the other hand, it may have been that Burberry decided to exit on their own. Holt's has a bad reputation for negotiating exclusivity with certain lines and then only making them available at one or two stores (Burberry, Chantecaille, Tom Ford, etc.). I understand that they want to test new lines out, but with only nine stores nationally, it doesn't make sense to limit new products. The Bay can test a product line and still have it available in more markets than HR could with full distribution because they have far more stores.
 

Monsy

Well-known member
this is how my order from nordstrom arrived



I am so upset

their customer service was useless . told me to drive to a store to exchange it. really? not happening
 

kait0

Well-known member
Wow. That's ridiculous! Why would they tell you to go to a store to exchange an item that you received in the mail..?
 

Monsy

Well-known member
Because their CS is not that helpful. They told me to send it back to get refund. I sure will. As well as other burberry stuff that I got. I also have problem with their foundation pump, it's barely working. I have to press it god knows how many times to get the product out. Such a cheap terrible packaging from such a luxury brand. And I will try to email burberry about this too.
 

jebogewf

Well-known member
this is how my order from nordstrom arrived



I am so upset

their customer service was useless . told me to drive to a store to exchange it. really? not happening
WOW! Really?!? I've never had problems like that with Nordstrom. Stuff like that usually happens to me at like Bloomingdales. I'm so sorry. That's just terrible.
 

BlahWah

Well-known member
this is how my order from nordstrom arrived



I am so upset

their customer service was useless . told me to drive to a store to exchange it. really? not happening

That's horrible! Do you have a Twitter account? I find I get quicker service by posting there (but only after I've tried contacting them directly to work things out). That really should not be happening.

As for the pump issue you've been having, I'm surprised about that as I have 5 bottles from Burberry with no issues. Perhaps something's loose? Maybe contact Burberry directly about that one?
 

Monsy

Well-known member
That's horrible! Do you have a Twitter account? I find I get quicker service by posting there (but only after I've tried contacting them directly to work things out). That really should not be happening.
I first tried contacting them directly three times and nothing until I posted on twitter they responded right away...power of the social media I guess
 

BlahWah

Well-known member
I first tried contacting them directly three times and nothing until I posted on twitter they responded right away...power of the social media I guess
So on Twitter they said to bring it to a store? Really disappointing to hear! I have half a mind to Twitter-complain with you!
 

Monsy

Well-known member
Sorry I was confusing. Nordstrom first told me to bring it to the store. After that I complained on tweeter.

Then I emailed burberry and they also told to bring the product into their store
 

Icecaramellatte

Well-known member
Picked up some Burberry over the weekend. I had been waiting for Nordstrom to get the spring collection in. Once I saw it online, I figured I'd wait for my SA to call as I had many things on my list of things to get. That call never came. I was at Saks and picked up the pink quad and the Camelia Pink lipstick even though the SA was trying to get me to go for the neutral browns quad. I tried to get Blossom Blush but they gave me the wrong one so I'm going to get it later this week. Maybe tomorrow. On a fluke I decided to call my Nordies SA. I was told she no longer worked there. So now I have a dilemma. Should I continue to shop at Nordies and get a new favorite SA or cultivate a relationship at Saks? The only thing is I think the Saks SA maybe a little too conservative for me. But she did steer me towards Camelia Pink which I really like. I'm hoping to get the green quad soon. Does anyone like these two quads?
 

eepeepburrah

Well-known member
I got the new Pink quad and its beautiful! I love it. Also, I was at Nordstroms yesterday at their Burberry counter and they had out two new grey toned eyeshadows that had not been released yet! They were gorgeous. One was a dark steel grey with more of a matte/sheen finish, and the other was a really beautiful silvery taupe with shimmer in it. Unfortunately they did not have any in stock, just testers. Wondering if they are part of the Fall/Winter 2014?
 

Icecaramellatte

Well-known member
I got the new Pink quad and its beautiful! I love it. Also, I was at Nordstroms yesterday at their Burberry counter and they had out two new grey toned eyeshadows that had not been released yet! They were gorgeous. One was a dark steel grey with more of a matte/sheen finish, and the other was a really beautiful silvery taupe with shimmer in it. Unfortunately they did not have any in stock, just testers. Wondering if they are part of the Fall/Winter 2014?
Ooh I'd love to know more about the grey shadows. Do you recall any shade names? I'll check the Burberry site maybe there is info there. I bought the pink quad fairly recently but haven't used it much. Will try to add it in more. I still want to get the green one.
 

eepeepburrah

Well-known member
I don't remember them off the top of my head. I was in such a Burberry daze that I didn't even think to take a picture or jot down the names. The lady helping me said that they should be coming out soon though!

I had considered getting the green quad but honestly I can't justify spending the money on colors that I just dont wear. I do seriously recommend the Plum Pink quad though. It is amazing and the shadows seem to be the best quality out of the ones that I have. Closer to the quality of the singles.
 
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