Anastasia Beverly Hills Cosmetics

[v0ltagekid]

Hi ladies, not sure if anyone knew but Anastasia released individual pan refills ($14 each) or build your own for 40 dollars palette.
Selections are kinda nice, I sorta want one! I already own the original but I want deeper shades for my kit....

anyway, it's on her website if anyone is interested :3

 

[honey on boost]

I was able to reset my password on the new site and use my old log in. I placed and order yesterday and I received a shipping confirmation and tracking number today.. hopefully this means they finally got their sh*t together.

 

[butterflyeyes]

I was able to reset my password on the new site and use my old log in. I placed and order yesterday and I received a shipping confirmation and tracking number today.. hopefully this means they finally got their sh*t together. 

I was able to reset my password but when I logged in it no longer shows the discount and doesn't show order history. :shrugs: Not in a real hurry to reapply. I'll eventually do it but I don't have any plans to order anything from them any time soon. Still burned by this experience lol

 

[jenise]

Woohoo I already got my refills in the mail, that was SUPER quick!!

 

[brunettespylove]

Got the soft brown dip brow today. I tested it out after I removed my makeup and have to say I was impressed with how easy it was to apply and still get a natural looking brow. But I'm not sure about the color. My hair is warmer than my brows so I use caramel in the powder & when I compared the 2 on. It just didn't have enough warmth Might have to try choc & auburn :/

 

[erine1881]

 

[smileyt06]

I wanna build one now but people still on her page about the issues their having smh. Why anastasia whyyyyy must your CS suck

 

[DILLIGAF]

Erin didn't get the run around with the Lavish palette?

 

[shontay07108]

I haven't read through this thread too closely, but I know people have been having trouble with their orders and that made me hesitant to even go through Anastasia's site and consider buying. I didn't have a problem earlier in the year ordering the dipbrow, but things change. Well, I went to her site last night anyway and saw that they have the extended contour shades and I couldn't resist. My order has shipped already and I hope it gets to me OK. I'm excited b/c I chose colors that will really work for me. The original contour palette was just OK for me.

 

[leahrenae]

I just went on the site to build a palette, but looking at my cart, I'm being charged for individual powders... how could only the actual palette now be available?
grrrrr... can they just get stuff right?
has anyone else had this issue?

 

[honey on boost]

I just went on the site to build a palette, but looking at my cart, I'm being charged for individual powders... how could only the actual palette now be available?
grrrrr... can they just get stuff right?
has anyone else had this issue?

Did you look at the bottom and see a discount? The original prices are showing when it's in your cart but it should show a discount at the bottom.

 

[leahrenae]

Did you look at the bottom and see a discount? The original prices are showing when it's in your cart but it should show a discount at the bottom.

no, it wasn't doing that. but I also just noticed it wasn't only the palette missing, one of the powders was missing as well. so I suppose it's out of stock right now.
guess I'll try again in a few days. thanks!

 

[honey on boost]

no, it wasn't doing that. but I also just noticed it wasn't only the palette missing, one of the powders was missing as well. so I suppose it's out of stock right now.
guess I'll try again in a few days. thanks!

Oh ok, yeah I think you have to have 6 powders for the discount to reflect.

 

[NYCBeautyJunkie]

The whole customized contour refill palette is what made me order from Anastasia for the first time, although I was scared because of a lot of reviews here. I ordered 3 times last week and received them all within the week. Super fast, and everything came in tact. I was sad to see that there were people who had ordered before the contour refill launch who still hadn't had their items shipped or receive any correspondence regarding the matter either. I probably called their CS number, oh, I don't know, 5x last week (mostly to ask questions and assure everything was as appeared) and I never had a hard time getting hold of someone to speak with.

I was kinda hoping the changes they made to accommodate the influx of new orders would be an overall improvement for both new and old customers.

 

[butterflyeyes]

For some odd reason ABH sent me another Amrezy palette...as an apology for all I went through. But ummmm...why send me the same thing I already got? :shrugs:

 

[jenise]

For some odd reason ABH sent me another Amrezy palette...as an apology for all I went through. But ummmm...why send me the same thing I already got? :shrugs:

lmao!

 

[erine1881]

For some odd reason ABH sent me another Amrezy palette...as an apology for all I went through. But ummmm...why send me the same thing I already got? :shrugs:

Sell it and make some money!

 

[butterflyeyes]

Sell it and make some money!

:nods:

 

[smileyt06]

So far although I've heard very bad stories including my friend. I have had a good one never knocked it before you try it lol. I ordered yesterday at 1:30pm got confirmation as soon as I placed it. About 5 ish got tracking and so far it is in pre shipment coming from AZ. I called this morning because I noticed on my shipping it only should 4/6 colors because I got a separate email saying the other two shipped but there was no tracking number for those two. Newho I called exactly at 8 and someone picked up and she was really nice. She explained that everything did ship and it shows all items did. So the two shipping notices is another glitch in their system. I kinda figured it all shipped because on my account online it says ordered 1 shipped 1. So we shall see I got two day shipping and she said it will be here tomorrow. I'm just waiting for movement on USPS. I used coupon code WELCOME10 for 10% off so my total was $37.17

 

[shontay07108]

I got my contour palette today. Happy with all the colors I picked out by just playing with it. I will put it to the test tomorrow. I got 3 illuminators and 3 contour shades. 10K illuminator is gorgeous. I think I'll order another in a few weeks.