Tom Ford Beauty Discussion

[ashievic]

Finally received an email from the TF website three of my orders have been shipped. How long does it take to do "picking"? I have been told by several SA the nail polish is very limited in amounts being sent to stores. As in around 10 bottles for a major location of NM. I hope all the hype for this collection lives up to it.

 

[Ingenue]

I finally got a shipment notification from them too. Still trying to figure out how track it with their obscure tracking # that has no link and no carrier attached.

I'll just leave it to my SA to send me TF stuff from now on. This was not the most 'customer friendly' experience.

 

[ashievic]

They use FedEx and you must be there to sign for it. Which is a serious pain. I left a note once, and was told I needed an official form from FedEx and even then it was not acceptable. I have found a personal shopper for my quest at Bergdorf Goodman in NY. Free shipping and returns. Returns to TF sucks. They refuse to accept anything unless you call first and get a RA #, then it can't be touched. I had a horrible reaction to their primer, but they refused to take it back. Since it was used. The lady at BG handles my wants and desires, and I no longer fret. I send her my wish list for current and not yet released items, and she handles it. I no longer have to chase this stuff down. I was able to reserve the matte lipstick for Holiday 2014. As well as the releases for the Tilbury collection being released on Tuesday.

 

[honey on boost]

The Chanel im looking to buy is $3,000 (£1,755 for me in the uk, the executive shopping tote) so its a lil less, tom ford want over half that for just a makeup bag and my tom ford sunglasses were double what chanel charge

.

Ah ok! That's a lot for a makeup bag

I thought my LV makeup bag was already at the top of my limit. I'm not even going to wander onto TF to look at handbags or else I might get in trouble

 

[Knope2012]

That's annoyed that they require a signature. I won't be home tomorrow til 5, and I won't be home Friday until after 2, so there's a chance I may not get it at all before they do a return to sender.

 

[honey on boost]

That's annoyed that they require a signature. I won't be home tomorrow til 5, and I won't be home Friday until after 2, so there's a chance I may not get it at all before they do a return to sender.

So frustrating! If they leave another tag I'll have no choice but to call and pick it up from a Fedex location.

 

[allthingsglam]

Tried to cancel my order they claim its been processing today I hate fed ex I will never order from Tf again just my bagg and that it

 

[Ingenue]

They use FedEx and you must be there to sign for it. Which is a serious pain. I left a note once, and was told I needed an official form from FedEx and even then it was not acceptable. I have found a personal shopper for my quest at Bergdorf Goodman in NY. Free shipping and returns. Returns to TF sucks. They refuse to accept anything unless you call first and get a RA #, then it can't be touched. I had a horrible reaction to their primer, but they refused to take it back. Since it was used. The lady at BG handles my wants and desires, and I no longer fret. I send her my wish list for current and not yet released items, and she handles it. I no longer have to chase this stuff down. I was able to reserve the matte lipstick for Holiday 2014. As well as the releases for the Tilbury collection being released on Tuesday.

Thank you! Wow... I'm sorry you had such a terrible experience! I won't be going through the site anymore either. That was not a fun ride. I'll just leave it to my SA in Vegas to handle everything.

 

[ashievic]

Some websites such as Chanel and Armani are outstanding to work with. TF sucks, as I previously stated it took 5 days to do "picking" for a bottle of nail polish? Really? Did they have wait to for it to ripen like in a vegetable garden? Then it took several days for this order to even show as being placed when I would go to my order history. But is sure was zapped out of my bank account ASAP.

 

[stephybaby]

That's awful what some of you ladies are going through with TF.com
I'm glad I decided to hold off for a bit. I ordered last night from NM. I just ordered the Nude Dip quad. I have Negligee on my list as well, but I can wait for that one!

Edit: So this week I'm trying out the foundation stick, it arrived like two days ago. I've been wearing it everyday and I'm quite pleased so far. I use the shade Alabaster and I love how the color matches me. I'm always having trouble finding a good color match and this one is perfect for me. I'm so happy! I don't want to jinx myself by saying this could be my HG buuuuuuuuut it's pretty darn good so far.
Next on my Tom Ford wishlist is Love Lust and Indian Rose, which I will probably be purchasing this week. I can't hold off temptation!

 

[RuLaRu]

Quote: Originally Posted by honey on boost
Ah ok! That's a lot for a makeup bag

I thought my LV makeup bag was already at the top of my limit. I'm not even going to wander onto TF to look at handbags or else I might get in trouble


Haha yeah i just bought my first new LV from the store on friday and it was the large travel makeup bag ! i love it but im scared to use it.

 

[Monsy]

for those having LV makeup bags how much does it fit in there? I am eyeing smaller one

 

[honey on boost]

Haha yeah i just bought my first new LV from the store on friday and it was the large travel makeup bag ! i love it but im scared to use it.

Use it girl! If it's canvas that thing will hold up to anything. I have the GM mono cosmetic pouch and the toiletry 26 that I use as a clutch & a makeup bag.

 

[Knope2012]

So frustrating! If they leave another tag I'll have no choice but to call and pick it up from a Fedex location.

There's a FedEx option online where you can change your delivery date and time (for $5), but of course it isn't working right now. I'll try later, but I doubt I can change it when it's the same day.

 

[Medgal07]

@RuLaRu @Icecaramellatte

A few images surfaced on Instagram of the new matte lipstick collection, probably holiday '14. Not many details yet...

http://instagram.com/p/r4m3kOkmgG/?modal=true

http://instagram.com/p/r64ETZyYxe/?modal=true

http://instagram.com/p/r7mDYbyY5k/?modal=true

Oh very nice!!!

 

[Medgal07]

i think when u spend that kind of money u should get samples automatically I been to the chanel counter spend $150 on brushes and got some sample glosses I wonder why some sa don't like to hand over samples my mac counter give me mascara samples too usually if I spend over $50 dollars one sa when I used to go all the time always gave me free mac samples mostly mascara I hope u are enjoying your goodies I can't wait to try Tf mattes so exciting

Totally agree ATG!!!! I usually get the mini makeup remover which I use for travel and/or the mini mascara, which I use for my lower lashes.

 

[Medgal07]

Awesome Lady Debbs!!!

 

[Medgal07]

Haha yeah i just bought my first new LV from the store on friday and it was the large travel makeup bag ! i love it but im scared to use it.

Congrats!!!!!! Save nothing---use everything. LV is super durable. I have LV items>15-20 years old & going strong!!!

 

[Medgal07]

I finally got a shipment notification from them too. Still trying to figure out how track it with their obscure tracking # that has no link and no carrier attached.

I'll just leave it to my SA to send me TF stuff from now on. This was not the most 'customer friendly' experience.

I've heard that too so I steered away. I'm waiting for the Neiman's event next nth---pre-ordered through a sweet SA.

 

[RuLaRu]

Haha definitely, now i just need that nice bag to put it in !

. *runs to Chanel*.

Use it girl! If it's canvas that thing will hold up to anything. I have the GM mono cosmetic pouch and the toiletry 26 that I use as a clutch & a makeup bag.