Totally. Like, I pretty much never order stuff online as I only use a debit card/ live in canada so it tends to cost too much in shipping and customs fees. Like, they shouldn't be so exclusive. Like honestly, it's a bit pretentious to only have it and the other exclusive shades available at a pretty high end inaccessible store. They'd make more money selling it at sephora. It just bugs me so much cause it's the perfect grey undertoned cool lavender, like you never find those in a permanent collection, let alone in a decent formula. Normally, I'd let it go due to the inconvenience, but this time I may pay the shipping fees just cause it's such a nice lipstick. Yeah, returning stuff is always frustrating. Glad I'm not the only one who thinks this is unfair. Mutual sympathy for all of us unique lipstick lovers. Sorry for the long rant, I'm just really disappointed.