Melt Cosmetics

[shontay07108]

I wore Blow just two weeks ago, but skimming through this thread last night I decided to check on it. Sure enough, the smell has changed to hot crayons and it's completely unwearable. Can't even swatch it. It's like clay. A tiny lump of it comes off and it's hard and waxy. So gross and I'm unhappy for the obvious reasons, but also because I actually enjoyed wearing it. I haven't worn Bane as much and if it had to happen why couldn't it be to that one? I think I'll e-mail them, too. I hope people aren't put off by this, though because I have most of their lipsticks and they are all fine.

 

[charismafulltv]

Has anyone received an email response from them?

 

[Dolly Snow]

Has anyone received an email response from them?

Not yet :sigh:

 

[BuickMackane]

Go girls!

I don't use FB so can't comment on Melt's FB page (nor I can comment on your comments, for that matter

) but I think it's great that you informed Melt of BlowGate. It's probably wishful thinking to expect any reimbursement, partial or otherwise, but at least they can keep this in mind when they're developing their new shades.

 

[NaomiH]

Go girls!

I don't use FB so can't comment on Melt's FB page (nor I can comment on your comments, for that matter

) but I think it's great that you informed Melt of BlowGate. It's probably wishful thinking to expect any reimbursement, partial or otherwise, but at least they can keep this in mind when they're developing their new shades.

I hope if anything that it gets them to fix the issue so others don't have to have the same happen to them. I'd also like to replace mine, but won't until they fix the issue.

 

[BuickMackane]

I hope if anything that it gets them to fix the issue so others don't have to have the same happen to them. I'd also like to replace mine, but won't until they fix the issue.

Exactly!

 

[NaomiH]

 

[butterflyeyes]

Got the notification that they replied. I just sent them my email.

 

[NaomiH]

Got the notification that they replied. I just sent them my email.

I emailed them too.

 

[erine1881]

 

[charismafulltv]

They responded saying they're looking into the issue on their end and they're gonna fix it, and that they'll be in touch regarding what they'll do.

Well that's good to hear. Their customer service is always great!

 

[charismafulltv]

They also replied on my email too.

 

[shontay07108]

I was just about to post that. Same response I got.

 

[Dolly Snow]

They also replied on my email too.

I was just about to post that. Same response I got.

Same

 

[butterflyeyes]

Got the same email too lol. They love me! They really love me lol :fluffy:

 

[NaomiH]

Got the same email too lol. They love me! They really love me lol

 

[lippieluv2013]

Good news that the company is looking into the problem with Blow. There must've been something wrong with that batch. Hopefully they will be as to identify the problem and rectify the situation to everyone's satisfaction (replacement or credit for a future purchase).

 

[erine1881]

Good news that the company is looking into the problem with Blow. There must've been something wrong with that batch. Hopefully they will be as to identify the problem and rectify the situation to everyone's satisfaction (replacement or credit for a future purchase).

It's a different formula than all the other colours, so it was bound to do something different.

 

[leetskywalker]

I finally swatched mine, smelled weird and felt like I was spreading dry clay on my hand. I've written them an email, let's see what the resolution will be!

 

[stephshopaholic]

I emailed them too. Hopefully they can fix the problem.