#TEAMBUYITALL

[KEvers]

*on my.

 

[Melrose]

Wow! My ultra experiences are never positive but not for those reasons! I would be annoyed by that. I usually don't like ulta because they just don't know much about products or makeup in general. I never get my questions answered and they never seem to know when things are coming out or even that certain products exist! Of course, that may be a flaw in their training and not so much with them.

Yeah, they are pretty clueless, lol. Like when I kept calling to see if they had received the Amrezy palette. After weeks of trying they finally said they had it and would hold it for me so I go in a hurry all excited to pick it up only to find out they didn't have it and had actually saved me a ABH eyebrow kit! Total disappointment!!!

 

[KEvers]

Good morning ladies! Hope everyone is doing well. I have a question, do you all ever experience crappy customer service at ulta? I was there yesterday, one of 3 shoppers in the entire store and was completely ignored. I got so frustrated I decided to go to sephora to buy what I needed only to find out sephora didn't carry what I wanted. So...I send my hubby back to ulta for me and I'm sure you can guess how the story ends. Those "ladies" at ulta all offered their help. Found the products for him, gave him samples ( I never get jack) and even invited him to get together at a bar when the store closed!!! WTF?

Ulta is a joke! I won't ever return based on the one time that I went in. I would definitely put a complaint into writing and send it to DM's as well. Completely unprofessional!

 

[prettygirl8]

Good morning ladies! Hope everyone is doing well. I have a question, do you all ever experience crappy customer service at ulta? I was there yesterday, one of 3 shoppers in the entire store and was completely ignored. I got so frustrated I decided to go to sephora to buy what I needed only to find out sephora didn't carry what I wanted. So...I send my hubby back to ulta for me and I'm sure you can guess how the story ends. Those "ladies" at ulta all offered their help. Found the products for him, gave him samples ( I never get jack) and even invited him to get together at a bar when the store closed!!! WTF?

I know what you're talking about. I like Ulta's point system...but that's it. The good thing about living in Chicago is that if one store ticks me off I can drive to another location. I went to an Ulta this week and walked pass 3-4 SAs who looked at me but no one acknowledged me. The store wasn't even busy. So I drove up the street to another Ulta and was acknowledged, but that Ulta didn't sell a brand that I was looking for (the first store I went to sold it). Usually, I would think that was ignored because I was dressed casually and thus looked broke, but I was wearing my professional work clothes and looked fierce. When I do ask for help, they do the bare minimum to help and walk away. Or they aren't helpful because they don't know the products that well. And SAs are nicer to men. My bf and I went to another Ulta and one of the SAs was very chatty with us. I've been shopping more at department stores lately.

 

[charismafulltv]

I was able to buy the new Kat Von D mini lipsticks from our Sephora here. It was sitting in their stockroom after much inquiry, a SA is very nice to tell me that they'd be happy to sell it to me. Since I already have Wonderchilde and Motorhead, I'll post them for sale on the clearance bin together with my Too Faced Peony mini. What are wonderful makeup shopping day!

 

[walkingdead]

The part that gets me is your hubby more than likely mentioned the items are for his wife right?! And those "hoes" straight didn't give two fucks, they were just shady as hell. I hope it isn't a race thing because he is white. But it does seem it is a sex thing. He is a man, shopping for his wife. Proves he is a good man, who doesn't care walking in to a makeup store. Bet he doesn't care picking up feminine products too huh?!, I guess they liked that about him.

LOL! Agree with every word!!

Aww Dolly, I love your reaction! I just don't understand the shitty service at my ulta. It's not like it's a racist thing either since the population where I live is like 99 percent Mexican American, myself included. Maybe because my hubby is white? Idk, I'll just take my business elsewhere next time. Sephora is always good to me and I get some nice perks being VIB rouge. It just irks me when ladies treat each other like crap but bend over backwards to please a male customer.

This irks me too Melrose!!!

 

[Dolly Snow]

I was able to buy the new Kat Von D mini lipsticks from our Sephora here. It was sitting in their stockroom after much inquiry, a SA is very nice to tell me that they'd be happy to sell it to me. Since I already have Wonderchilde and Motorhead, I'll post them for sale on the clearance bin together with my Too Faced Peony mini. What are wonderful makeup shopping day!

Awesome pics please! I want to see how small they compare to a normal KVD lippie please

 

[charismafulltv]

Awesome pics please! I want to see how small they compare to a normal KVD lippie please 

Just posted it on the clearance

 

[jenise]

I was able to buy the new Kat Von D mini lipsticks from our Sephora here.  It was sitting in their stockroom after much inquiry, a SA is very nice to tell me that they'd be happy to sell it to me.  Since I already have Wonderchilde and Motorhead, I'll post them for sale on the clearance bin together with my Too Faced Peony mini.  What are wonderful makeup shopping day!

Exciting! How much was it?

 

[pandorablack]

Good morning ladies! Hope everyone is doing well. I have a question, do you all ever experience crappy customer service at ulta? I was there yesterday, one of 3 shoppers in the entire store and was completely ignored. I got so frustrated I decided to go to sephora to buy what I needed only to find out sephora didn't carry what I wanted. So...I send my hubby back to ulta for me and I'm sure you can guess how the story ends. Those "ladies" at ulta all offered their help. Found the products for him, gave him samples ( I never get jack) and even invited him to get together at a bar when the store closed!!! WTF?

Is your husband really good looking or something?

I'm sorry you had such a bad experience.

I've always been greeted and helped at Ulta, though I've never received samples. Sephora always gives them to me though.

 

[pandorablack]

I was able to buy the new Kat Von D mini lipsticks from our Sephora here. It was sitting in their stockroom after much inquiry, a SA is very nice to tell me that they'd be happy to sell it to me. Since I already have Wonderchilde and Motorhead, I'll post them for sale on the clearance bin together with my Too Faced Peony mini. What are wonderful makeup shopping day!

I am dying for the Kat Von D mini lipstick set!!!!! So jealous.

 

[charismafulltv]

Sephora always do have awesome customer service. With Ulta mostly I shopped online but the store I've always been going to were just alright, not the best.

 

[Vandekamp]

Sephora always do have awesome customer service. With Ulta mostly I shopped online but the store I've always been going to were just alright, not the best.

I would have to agree with you too. 97% of my experiences with Sephora have been positive. The staff is usually very helpful offering to suggest colors or bends to you. I have never receive exceptional customer service at Ulta and I w as just there a week ago.

 

[NaomiH]

 

[Dolly Snow]

Not a damn thing lmao

 

[Vineetha]

None Whatsoever! Good Morninggg Buddy!

 

[NaomiH]

None Whatsoever! Good Morninggg Buddy!

Good morning, Buddy!

 

[Vineetha]

Good morning, Buddy!

Buddy I caved and got gravitas

 

[NaomiH]

Buddy I caved and got gravitas

I really want it too and will probably cave at some point. lol
Let me know how you like it!

 

[mel33t]

Its getting a little too crazy in that RHPS thread for me. I'll just chill here :stars: