Someone on reddit posted that they got this email from Lorac:
"We apologize for any confusion regarding the launch of the Mega PRO Palette and our Royal Collection for Holiday 2014. Our intention was to launch The Royal Collection on October 1st on the LORAC Cosmetics website and with Kohl's and Ulta this Sunday October 5th 2014. The Mega PRO Palette was to launch October 7th on the LORAC site and Amazon. We did not intend to mislead or confuse our much-loved customers and fans and realize that our messaging was confusing! We then had a system glitch on our website while preparing our shopping page in which a few lucky fans were able to purchase a Mega PRO Palette early.
The Mega PRO Palette will officially launch on October 7th and is not sold out...yet! Please be patient while we answer the high volume of calls and emails. If you placed an order yesterday your order will of course be honored and processed according to our normal shipping policies and procedures! We appreciate your love and excitement for the Mega PRO Palette as well as your patience. Please follow us on our social media channels for breaking news, images, and a chance to win your own Mega PRO Palette."
(http://www.reddit.com/r/MakeupAddiction/comments/2i3z07/psa_for_the_lucky_ones_who_ordered_the_lorac_mpp/)