fashiong1rl
Well-known member
my palette finally arrived! i ordered from lorac. it was wrapped in bubble wrap and sent in a box.
LORAC Mega Pro Palette (October 7th, 2014)
- Thread starter MooseMoose
- Start date
novocainedreams
Well-known member
They have new ones all the time, I got the chocolate bar palette months ago with the code and the Lorac one last month with a new code, just keep an eye out, nouveaucheap posts them when she sees them.
Prettypackages
Well-known member
I'm so sorry... ((hugs))
Dolly Snow
Moderator
:wink: I'll keep an eye out
smileyt06
Well-known member
Thank you. I'm actually just getting to Alabama to send her home. We have a huge family
beautyjunkie12
Well-known member
I've personally visited several major shipping distribution centers (UPS, USPS, FedEx and let me tell y'all none of them handle packages with care.So for the life of me I don't understand why in the world Amazon used padded envelopes to ship makeup palettes.That has to be the worst packaging for cosmetics period. My daughter ordered the palette using my Amex card. Every shade was shattered. I just filed a claim with them and they're gonna take care of the refund for me. In the meantime my daughter is pretty disgusted with Lorac and how they've handled the release of this palette right down to the piss poor packaging that it was delivered in. To soothe her disappointment my husband took her shopping to Sephora.Lorac won't be seeing anymore of my money again due this nonsense.
daphnejacoba
Well-known member
I completely understand your frustrations, but I must say that Lorac is a good brand with a very good reputation up until this incident. The packaging issue was primarily Amazon's fault.
beautyjunkie12
Well-known member
I think Lorac made serious missteps by not having it placed in-store and only having it sold online thru two outlets.For their level of popularity it would've been better for the consumers.
FuuHouhouji
Well-known member
You are all right. I dont get what was they thinking when they put a makeup palette in an envelope.It makes you wonder what form of training they give to their employes. Only a man (an not a very bright one) would have think is Ok to ship makeup like this.
blurpleberry
Well-known member
amazon has been known to not package things well, but they also handle large volumes daily and cosmetics is definitely not close to being their top selling category. on the plus note, amazon has the best customer service ^_^
Icecaramellatte
Well-known member
I know that Amazon sometimes sends messages asking you what you thought of the packaging. I wonder if they did so with these orders. I'm worried about my order now.
FuuHouhouji
Well-known member
Im also worried about my palette, but I checked my tracking in ups and it saids that is a package not an enveloped (I order other things at the same time, so they may had put it in a box) I will complaine about the packaging if it comes in an enveloped. Even if it is not damaged.
MakeupAddict22
Well-known member
Ordered something from amazon ( tarte pressed powder item) it came in an envelope a bit damaged. This was a while ago so I'm not surprised.
Prettypackages
Well-known member
I agree, and I don't think I need it. LOL
Shars
Well-known member
Me either lol. If it comes back in stock on amazon I'll get it but I'm not gonna break my neck to track it down. I really just want it for the plummy shades (which are dupable, I'm sure!)
Shars
Well-known member
Seems like it was only there for all of 5 minutes. It had a notification saying it would take an additional 1-2 business days to process. Tried to add to my cart but it seems like it's not available again.
blondie929
Well-known member
I signed up to be notified when it comes back in stock on amazon so idk why they wouldn't send me an email
