LORAC Mega Pro Palette (October 7th, 2014)
- Thread starter MooseMoose
- Start date
MissTT
Well-known member
It's limited edition.
Sarru
Member
I live in student housing and we don't have a very good mailbox, so I don't trust getting mail sent here; I sent it to my mom's house (an hour away!). I had sent her this huge email explaining that I wanted her to look out for my package and open it and tell me how it looked when she got it.. SOOO the good news is that it arrived today (early - said it would be here on the 20th) AND NOTHING IS BROKEN.
I don't have an exam until tomorrow afternoon and I'm free tonight, so I'm debating making the drive to go pick it up. I'm so impatient
@Tarabotti I got mine from Amazon! Not sure the details of packaging since I'm not there, but I'm assuming a box since everything is lookin' good.
I don't have an exam until tomorrow afternoon and I'm free tonight, so I'm debating making the drive to go pick it up. I'm so impatient
@Tarabotti I got mine from Amazon! Not sure the details of packaging since I'm not there, but I'm assuming a box since everything is lookin' good.
MooseMoose
Well-known member
It came it came it came! LORAC packaged it nicely, lots of bubble wrap.
purplerinne
Well-known member
so this is strange...I ordered 2 from amazon and have been checking my order status since it was placed on the 7th. I also placed another order (not lorac but household stuff) on the 9th and now they are shipped but in the same box! i've never had different orders placed on different days put in the same box. If it was one big order, i understand...SO strange. so now it won't even be here until the 20th! that is absolutely awful on Amazon's part since I ordered the first day it came out....but i can somewhat say there's piece of mind knowing it's coming in a box now.
lippieluv2013
Well-known member
Ditto. Thin mailing envelope - the box was slightly damage on one end but the palette was not damaged.I ordered mine from Amazon since Lorac doesn't ship to Canada, so it came in the regular envelope. Although the box was a bit crushed/damaged, the palette inside was just fine.
nanluvsbutee
Well-known member
Oh no...so sorry to hear that. Amazon? Has anyone started uploading pics from all of these broken palettes? We should send them to Lorac/Amazon!
nanluvsbutee
Well-known member
I got both...and well, being a makeup/product junkie and all, I think that they are both worthy of having! I'm one of those who actually prefer shadows that don't come off quite so pigmented -- and Tarte shadows seem to be...more muted? more subtle? softer? They're still pigmented in my opinion, but just...smoother. I bought the Tarte Bon Voyage palette for the palette alone, not really caring about the case or other stuff that it came with.
I don't know that you would necessarily need both palettes -- they are similar in that they both offer plenty of neutrals/softer shades. Problem is, I collect all of them!
nanluvsbutee
Well-known member
They must be on that holiday schedule already -- I've noticed they're starting to arrive later and later...
kaitlynxo
Well-known member
Lorac doesn't ship to canada so I had to order from amazon. It was my first time ordering from them so I'm kind of disappointed by how poorly they packaged it. The mirror was cracked which made the eyeshadows shatter. I dont know if I should call customer service to complain or not
foxxylatina07
Well-known member
Hi there, I strongly suggest you take a picture in the condition you received your palette and complain to both LORAC and Amazon that way they know what's going on. This is ridiculous and I'm sorry that this happened to you.
lippieluv2013
Well-known member
DEFINITELY! Email to Amazon and cc Lorac. Include pics or if you have an Instagram account upload a picture. Document the craziness and your disappointment.
kaitlynxo
Well-known member
Thank you girls. Im definitely going to do that. I hope they dont give me a hard time lol!
carolwhites
Well-known member
I think someone in here mentioned earlier that Lorac indicated that Amazon would be restocking the palettes....if that is true, then MAYBE Amazon can send you a replacement palette once their inventory replenishes from the restock?
Hope you get everything resolved!!
carolwhites
Well-known member
Try opening a ticket with Amazon to see if they can ship you a replacement once they have a restock or ask for a refund since the item did not arrive in new condition
It sounds like this is a common problem, so hopefully they will be willing to help you resolve it
