Anastasia Beverly Hills Cosmetics

[Vineetha]

Im hoping it will be marked delivered soon. What doesnt make sense is I am telling them that the box is empty! Who cares what USPS says. I have it in my hand with no lippies!

Gahhh!!!Send them a mail with the pic and then try calling Sassy!!

 

[SassyWonder]

Gahjh!!!Send them a mail with the pic and then try calling Sassy!!

Exactly what I just did! I cant get anyone on the phone again.

 

[gabzillaa]

I received my second box today. It was freaking empty. I called ABH and was told it says in transit and they cant do anything until the package says delivered. WTH???

WHAT IN THE WORLDDDD

 

[charismafulltv]

Exactly what I just did! I cant get anyone on the phone again.

This is terible sassy! I haven't received any of my orders

 

[erine1881]

I received my second box today. It was freaking empty. I called ABH and was told it says in transit and they cant do anything until the package says delivered. WTH???:shock:

WOW!!! Do you have an IG? Post it on your IG and tag em. That sometimes makes em listen.

 

[butterflyeyes]

I received my second box today. It was freaking empty. I called ABH and was told it says in transit and they cant do anything until the package says delivered. WTH???:shock:

Wow! Hope they get things straightened out soon. I've never been a huge fan of ABH customer service (it's why I've dragged my feet on reapplying for the pro discount) but I'll give them this much...they may be slow or nonresponsive at times but eventually they get things right. Stay on top of them. Hope it won't take too long to get your products.

 

[honey on boost]

lmao @ the saw. I can only imagine the look on her face when she opened the package.

I got a shipping notification for the other lippies today from the amazon fulfillment center.

 

[charismafulltv]

I still didn't get my orders. I'm afraid to call and bug them because they might send me a saw to shut up! Lol

 

[laurennnxox]

I received my second box today. It was freaking empty. I called ABH and was told it says in transit and they cant do anything until the package says delivered. WTH???:shock:

I am so sorry you are going through that! That is ridiculous!! how was a damn empty box sent out of a fulfillment center? That issue, along with the saw... Is enough to make me want to never order from their direct site again and get their products elsewhere. I don't know about shipment centers... But they need to work with a fulfillment center that'll get it right. Goodness! I hope it's all resolved soon!

 

[Shars]

I still didn't get my orders. I'm afraid to call and bug them because they might send me a saw to shut up! Lol

 

[jenise]

I still didn't get my orders. I'm afraid to call and bug them because they might send me a saw to shut up! Lol

Same lol

 

[Vineetha]

I still didn't get my orders. I'm afraid to call and bug them because they might send me a saw to shut up! Lol

:lmao:

 

[Tarabotti]

Im hoping it will be marked delivered soon. What doesnt make sense is I am telling them that the box is empty! Who cares what USPS says. I have it in my hand with no lippies!

Did it come from the warehouse like that or is there a stylish postal worker somewhere?

 

[walkingdead]

I received my second box today. It was freaking empty. I called ABH and was told it says in transit and they cant do anything until the package says delivered. WTH???:shock:

That is absolutely ridiculous! What in the world? I hope you get your lippies soon. This is insane!

 

[Tarabotti]

These are permanent, right- just exclusive to the Anastasia website and Macys'?

I won't have to place a bid on ebay, right? Alas, ebay doesn't seem to have the buy one, get a saw policy!

 

[SassyWonder]

Did it come from the warehouse like that or is there a stylish postal worker somewhere?

Girl I wish it was him. He's 80+ deaf and cranky! Lol!

 

[SassyWonder]

That is absolutely ridiculous! What in the world? I hope you get your lippies soon. This is insane!

Thanks WD! I hope so too. I took a break from calling to see if I would get a response to my email. Nothing yet! I want my Vintage and Heathers!

 

[SassyWonder]

I still didn't get my orders. I'm afraid to call and bug them because they might send me a saw to shut up! Lol

LOL! I'd rather a saw at this point!

 

[sagehen]

Late to the party, but I may NEED Potion and American Doll.

 

[charismafulltv]

Girl I wish it was him. He's 80+ deaf and cranky! Lol!

Lol!