Givenchy Cosmetics

Medgal07

Medgal07

Well-known member
laurennnxox said:
That's a valid concern! Luckily I know the name of exactly who I spoke to, and she emailed me her business card and my receipt. I've got her information too! That would be the first place to turn if anything fishy happened with my CC info. Also, I don't usually order by phone but she was a recommended contact. Which, I treat a little more highly than cold calling stores.

I'm sure if you want to be 100% safe (and I don't blame you!) it'll eventually pop up online. :)
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​I did the same. Besides which, this is someone with whom a member has dealt for a long period of
time. She seemed like somone interested in repeat business and not ID theft or anything else unscrupulous.
 
Medgal07

Medgal07

Well-known member
Jaymuhlee said:
I just placed a phone order and the SA was unwilling to waive the $12(!) shipping fee (requires a five item minimum????). I'm just going to pick it up tomorrow after work. If any Chicago ladies are looking Oak St has six left!
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Was that Barney's? That really sucks!!!
 
Jaymuhlee

Jaymuhlee

Well-known member
Medgal07 said:
   :frenz:   :happydance:    :shock:  [COLOR=0000FF] Was that Barney's?  That really sucks!!![/COLOR]
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Yeah, I called the Chicago store figuring the locations listed here could potentially be sold out already. Oh well! It's a little out of the way but that powder has been on my mind since October!
 
laurennnxox

laurennnxox

Well-known member
Medgal07 said:
I'm obsessed with fashion pieces---statement necklaces & earrings, scarfs----mostly accessories. The necklace that I ordered was inspired by the Camelia flower---the
flower that Chanel fashioned Camélia De Plumes after, and Chanel uses extracts from the flower in their products, so I had to have it.
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That sounds BEAUTIFUL! I'd love to see a photo of it when it comes in!!
 
laurennnxox

laurennnxox

Well-known member
Jaymuhlee said:
Yeah, I called the Chicago store figuring the locations listed here could potentially be sold out already. Oh well! It's a little out of the way but that powder has been on my mind since October!
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Not like I'd ever have the guts to say something along the lines of this... "Well, my friend got her shipping waved from another location. I was hoping to do business with you but I guess I'll go elsewhere, thank you!" but in that situation I would have certainly been tempted to! it is annoying to not have them offer to waive shipping.. when you know that others got it for free!! I hope it isn't hard for you to procure the powder. Stinks you have to go out of your way for it. :(
 
Medgal07

Medgal07

Well-known member
laurennnxox said:
Not like I'd ever have the guts to say something along the lines of this... "Well, my friend got her shipping waved from another location. I was hoping to do business with you but I guess I'll go elsewhere, thank you!" but in that situation I would have certainly been tempted to! it is annoying to not have them offer to waive shipping.. when you know that others got it for free!! I hope it isn't hard for you to procure the powder. Stinks you have to go out of your way for it. :(
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I didn't even mention it. The SA said, "and of course I'll waive the shipping fee." Now that I think about it, she
was the manager and had the purview to waive the fee. Maybe non-manager SAs don't. No excuse---get the
manager to waive it...It's a sale! Who passes up current business with potential for even more!!!!!!
 
Monsy

Monsy

Well-known member
laurennnxox said:
Well, my friend got her shipping waved from another location. I was hoping to do business with you but I guess I'll go elsewhere, thank you!"
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I would say it without a problem. I wouldn't even blink. every customer has to be treated the same way. It's just bad way of running business and poor customer service
 
Vineetha

Vineetha

Well-known member
Monsy said:
I wish nordstrom would carry givenchy, wouldn't that be nice?
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That would be really nice! Atleast a few of similar stores like NM should add the line! Barneys and Sephora inventory arent just doing it as far as the brand goes!!
 
Vineetha

Vineetha

Well-known member
Really tempted to try one of the new reformulated quads!! Either 01 Caresse (rose dew) or 08 Braise (classical golden)! Both dont look overly shimmery but with Givenchy you never know!! There arent enough swatches either just more promo pics !!
 
laurennnxox

laurennnxox

Well-known member
Monsy said:
I would say it without a problem. I wouldn't even blink. every customer has to be treated the same way. It's just bad way of running business and poor customer service
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You're 100% right, Monsy! I'm just a little shy, and it would be the only reason I wouldn't say something like that in that situation. I really should stand up for myself more, and speak my mind as the customer, when it comes to money and makeup.
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Monsy

Monsy

Well-known member
I am not judging you. I was always very shy and would never stand up or speak up and then I would cry later when I am alone. I guess I grew up a bit because life has been a bitch to me a lot lately so I had to become much tougher. Also I work in beauty retail which makes it much easier to deal with other sales people.
 
Jaymuhlee

Jaymuhlee

Well-known member
Oh it's not that serious! It just means me getting off one stop after my usual stop on my way home from work! If it was a bigger deal then I totally would have said something. Thanks for the support though!
 
Medgal07

Medgal07

Well-known member
Vineetha said:
Really tempted to try one of the new reformulated quads!! Either 01 Caresse (rose dew) or 08 Braise (classical golden)! Both dont look overly shimmery but with Givenchy you never know!! There arent enough swatches either just more promo pics !!
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I really want to see them too Vee!
 
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