Lime Crime Lipstick

slowlikehoney

Well-known member
Yeah, and she said the other day that they're still catching up on orders from awhile ago (which should be caught up by tomorrow) so I guess she's waiting until after then, which is basically the end of the month again.
sigh.gif
 

LiliV

Well-known member
When she first released the Venus palette, she kept saying October.  She released it on the 31st.  I think she waits for the last possible day of the month. But a specific date would be nice from her lol.
I also think it'll be the 31st for the same reason
 

thebloomroom

Well-known member
Yeah, and she said the other day that they're still catching up on orders from awhile ago (which should be caught up by tomorrow) so I guess she's waiting until after then, which is basically the end of the month again.
sigh.gif
Yep lol I should have expected this. Was hoping for a better scenario though. She needs to be more specific, even "late January" would have been preferable to "sometime in January"
 

Vineetha

Well-known member
Responding to myself.. I contacted them on Monday and again early this morning... - they have had 2 1/2 days to respond and still haven't.  I am so disappointed. :(   If they do not respond to my by Friday afternoon -- (for five days).. I am going to open a dispute on the charge..  I just do not trust it.   I really wish they had a phone # to call.. 
Since they don't have a cust care number, the least they could do is respond to mails on time!! I hope you get a response soon! Also I have seen it mentioned that sending a reminder mail will pull back the mail again to the end of the queue as it will be considered the latest mail! I think it's better not to follow up on the mail for a few days and see if you get a response! If not open a dispute!!
 

dash4

Well-known member
Since they don't have a cust care number, the least they could do is respond to mails on time!! I hope you get a response soon! Also I have seen it mentioned that sending a reminder mail will pull back the mail again to the end of the queue as it will be considered the latest mail! I think it's better not to follow up on the mail for a few days and see if you get a response! If not open a dispute!!
Oh dang. I was just trying to cover myself - in case I do have to start a dispute. I want to make sure I have followed up and have documentation to prove my case - just in case it gets that far., etc.. but 2 emails should be enough.. I will just wait until they respond and if they dont after 5 days -- I will start the dispute.. Thank you for the information.
 

Vandekamp

Well-known member
Responding to myself.. I contacted them on Monday and again early this morning... - they have had 2 1/2 days to respond and still haven't.  I am so disappointed. :(   If they do not respond to my by Friday afternoon -- (for five days).. I am going to open a dispute on the charge..  I just do not trust it.   I really wish they had a phone # to call.. 
I would share your story on LC's IG page each and every day until you get a response. They will respond QUICK because you would be publicly humiliating them.
 

KrystalAnne

Well-known member
I am so impatient for this right now. I will be a little upset if Riot & Venus both don't launch at the same time. I want them nowww.
 

pretty_melody

Well-known member
I am so impatient for this right now. I will be a little upset if Riot & Venus both don't launch at the same time. I want them nowww.
Ugh i just wish theyd give us an exact date. Im kind of getting sick of waiting. I hope she posts some information tonight. They are creating such a hype over this it's crazy.
 

MissElle12

Well-known member
I work tomorrow and I don't feel like stalking or putting up with the impending site issues. I think I'll just wait for the hype to die down or for IMATS NY to get them.
 

KrystalAnne

Well-known member
Im kind of getting sick of waiting. I hope she posts some information tonight. They are creating such a hype over this it's crazy.
I am kind of ok with not giving an exact date...because then not everyone will be on it at the exact time, unless everyone else is constantly stalking too. I just wanna catch it before it gets blasted. Does Doe usually announce on social media right when they put them up?
 

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