Tom Ford Beauty Discussion

ashievic

ashievic

Well-known member
Return them, at the very least notify NM of the mistake. My Catholic upbringing would be, you are setting an example for your children, peers, etc. The ethical thing is to notify NM and ask what they want done. To do nothing, to me is wrong. As my parent's raised me, do the correct, moral and ethical thing. If you found a wallet with 250.00 cash with an ID would you keep it? This is basically the same thing.
 
jenise

jenise

Well-known member
Haven said:
Here is an ethics question. Let's say that someone ordered all three duos (1 of each) from nm and had them shipped to their house. Now this person received her shipment today, opened it up, and saw 6 duo boxes instead of three. So she was charged for three duos but received 6. What should she do? Inquiring minds want suggestions. Should she keep the free backups?
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Honestly I would keep them / give to friends, family. Their mistake. Not your fault. Not sure of their return policy if they would put them back on the shelves or not but I know places like MAC would just throw it away so why let it go to waste.
 
KiKi Kontour

KiKi Kontour

Well-known member
Haven said:
Inquiring minds want suggestions. Should she keep the free backups?
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let ME be the one to say what everyone else is thinking.....

HELL YEA she could keep those extras...well I mean me personally I wouldn't keep em for backups (cuz I don't use one thing often enuff to hit pan) but i'd definitely sell em or maybe share my blessings and gift em!! Or hell i'd even return the 3 for a refund but that's just ME!!!! it aint like my refund wouldn't go right back into makeup lol. booooy good ol' NM!!! (who else is secretly thinkin hmmmm let me place and order n cross my fingers for a mishap of "blessings") I call anything extra and unexpected with receiving MORE as blessings!!

P.S. can I put my bid in for the plum one???
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Shars

Shars

Well-known member
jenise said:
Honestly I would keep them / give to friends, family. Their mistake. Not your fault. Not sure of their return policy if they would put them back on the shelves or not but I know places like MAC would just throw it away so why let it go to waste.
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As far as I'm aware, NM doesn't dump unopened stock.
 
jenise

jenise

Well-known member
ashievic said:
Return them, at the very least notify NM of the mistake. My Catholic upbringing would be, you are setting an example for your children, peers, etc. The ethical thing is to notify NM and ask what they want done. To do nothing, to me is wrong. As my parent's raised me, do the correct, moral and ethical thing. If you found a wallet with 250.00 cash with an ID would you keep it? This is basically the same thing. 
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I don't think that example is the same thing! It's not like they sent her someone else's package - they made a mistake and put extra in her own package that she ordered. It's not like there was an ID or order slip with someone else's name on it! Bc then I would understand contacting NM! :)
 
ashievic

ashievic

Well-known member
Really??? She knows it came from NM, the cost would be around 250.00, so she knows who and where it came from. The ethical and correct thing to is contact NM and ask them what they would like done. Mistakes happen, and keeping it to me without asking NM what and how they would to handle it is wrong. A conscience is a wonderful to have.
 
ashievic

ashievic

Well-known member
They would probably say thank you and allow her to keep them. But not making them aware of the mistake is just plain wrong. Spin it, justify it with bulls*** is wrong. Make the call.
 
Prettypackages

Prettypackages

Well-known member
I had a smilar situation with NOrdies. I ordered a pair of boots, that got delivered to the wrong address. I called Nordies, and where they went to get them shipped to me, even went to the place to pick them up. But the boots weren't there. I couldn't get in touch with the person at that address. Nordies sent me a new pair. I ended up getting the first pair 6 months later, and gave them back to Nordies... I could've returned them on my 2nd receipt, kept them or sold them... At the time the right decision was easy. BUT now that I've worn them down a bit.. A fresh new pair would be nice. That's just me being selfish though.
 
Medgal07

Medgal07

Well-known member
Shars said:
Advise them of the issue and let them say whether to return or not. Honesty pays off always.
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What if an employee gets accused of theft. I doubt that would happen because there are cameras everywhere these days. They might already know. If that's the
case they may be able to track the error directly to the customer.
 
Medgal07

Medgal07

Well-known member
Prettypackages said:
I had a smilar situation with NOrdies. I ordered a pair of boots, that got delivered to the wrong address. I called Nordies, and where they went to get them shipped to me, even went to the place to pick them up. But the boots weren't there. I couldn't get in touch with the person at that address. Nordies sent me a new pair. I ended up getting the first pair 6 months later, and gave them back to Nordies... I could've returned them on my 2nd receipt, kept them or sold them... At the time the right decision was easy. BUT now that I've worn them down a bit.. A fresh new pair would be nice. That's just me being selfish though.
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