awickedshape
Well-known member
Not as long as they continue to rake in the dough, I guess.
I can't go through MAC-level LE launches anymore lol
Charlotte Tilbury Makeup...
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I can't go through MAC-level LE launches anymore lol
YarahFlower
Well-known member
...purchased my cream shadows on Thursday It's Monday, still no shipping notice. Why is this taking so long? They have already taken the money from my account, it's no longer pending, the cash has been withdrawn! Wtf? Can a company officially take your funds when an item hasn't even shipped yet?!
Vineetha
Well-known member
With CT online, I never got a shipping notice!! After a while I checked my order status and online and the tracking was updated there!!
Medgal07
Well-known member
Wow!!!! I don't blame Nordies---it reflects poorly on them-----they've had to deal w/angry, disappointed MACExactly! I have an insider story/information about that.
I was privy to some inside Nordies info from very high up that they are not happy with MAC & their "business model" of "unavailable product" - not having sufficient enough product "intentionally" for customers to purchase. Nordies viewpoint is that if customers want a specific beauty product, than Nordies wants to be able to make it available - period.
customers. Enough is enough! MAC needs to feel the sting of customers jumping ship and buying other brands,
and their product sellers like Nordies taking a stand against their ridiculous business practices.
Medgal07
Well-known member
I've not had good experience w/CT online. I love the products but I purchase from other sellers. If you're
subscribed on their site, you should be able to find an update online via your account.
YarahFlower
Well-known member
That's weird! But thank you Vineetha
good to have this forum! More helpful than some SA, online and in stores!YarahFlower
Well-known member
mkoparanova
Well-known member
I got my shipping notice late on Friday and I received them on Saturday around noon. The address I saw is in London, do they have a warehouse in the US? I've noticed that all the companies take the money before the order is shipped, some of them don't even check if they have the product in stock and then they refund you.
Medgal07
Well-known member
Medgal07
Well-known member
Thanks Medgal07!!! You and Vineetha have been a great help
Medgal07
Well-known member
My experience is that there's an initial transaction when an order is placed, to assure one has the funds (like a hold) and the actual charge is not processed until the item ships.
YarahFlower
Well-known member
hi mkoparanova! They have a US warehouse in New York I believe. It has been my experience here in the US, that companies with hold the money while your transactions are being finalized. On the bank statements, it usually says "pending" when a transaction hasn't finalized. They usually don't take the cash officially until the item has shipped. Happy you got your things!
Vineetha
Well-known member
That's weird! But thank you Vineethagood to have this forum! More helpful than some SA, online and in stores!
Vineetha
Well-known member
They do! I think mine shipped from Valencia, CA!!
YarahFlower
Well-known member
:hug:
mkoparanova
Well-known member
My experience is that there's an initial transaction when an order is placed, to assure one has the funds (like a hold) and the actual charge is not processed until the item ships.
Quote: Originally Posted by YarahFlower
hi mkoparanova! They have a US warehouse in New York I believe. It has been my experience here in the US, that companies with hold the money while your transactions are being finalized. On the bank statements, it usually says "pending" when a transaction hasn't finalized. They usually don't take the cash officially until the item has shipped.
Happy you got your things!
I've never seen a pending transaction on my statements but now that I think about it, the money does decrease but the transaction doesn't appear in my statement until the package has been shipped.
I hope you get your things soon! I should've ordered Jean
elegant-one
Well-known member
How would you describe this shade? I googled it & the lip pics & swatches were kind of all over the map. Is it a rose mauve nude?Bond Girl Swatch!! Just got it yesterday but I am already obsessed with the shade & the lippie!!!
elegant-one
Well-known member
My opinion to this person from Nordies Corporate was that EL nor MAC seems to care that this has been an on-going complaint from customers for quite awhile & neither has adjusted their business model according to the customer. He said that talking with me was in such good timing and it confirmed the issue that they, Nordies were in dialog with MAC about.
Vineetha
Well-known member
Its more like a brownish berry shade!! Its really lovely in person!!
Compared to some mauve and berry shades, its still really different!!
