Sorry for the novel...need to rant...this happened yesterday/today::rant: Oh I just had the epic battle royal with UPS and USPS. My Dior cosmopolite powder was supposed to come yesterday. Because my daughter got injured at the playground Sunday, I happened to be staying home. UPS comes at about 10 and about 5 to my neighborhood. 10 comes and goes...nothing. 5 and 6 come and go...nothing. I was downstairs most of the day, so I didn't even see a truck pass by much less a knock/ring, etc. Go to tracking link, and my package is showing as delivered and signed for by someone else! Call UPS very unhappy...get the run around with their foreign call center crew who insist they cannot do things that I know they can. Allegedly, they located the package. It was delivered to a business, so they can't get it that night, but first thing tomorrow. Next day (today), 10 comes and goes...I call UPS...no record that I called!!! THIS guy (still foreign call center) does a better job, but nothing really happens until I call Dior...I guess they get the non-foreign help, so a manager of some form calls me immediately. The package was mistakenly delivered to our post office! They do not know where it is exactly...it's either on the postal truck out for delivery or in a sorting bin, and the post office will make sure a postal carrier or UPS delivers it today. Annoying, but at least I know more or less the package is not stolen. So, I go to work...come home with my daughter...both USPS and UPS have come and gone...no Dior package. I call the post office to be like WTF?! They say the package was in the truck (the one that left my mail AT.MY.HOUSE.), but that it was up to the driver whether to deliver it or not since it had no postage. He apparently declined the walk the MAYBE 5 yards to my porch (or even hell leave it at my box), and that's not their problem. I can pick it up myself, they can bring it out tomorrow and charge me postage at my door, or they can send it back to UPS to be delivered probably the next day or Thursday. The lady was RUDE and dismissed my suggestion that they should charge UPS the postage and deliver anyway ('We can't do that.')...oh, and SHE'S the one who told UPS it would be delivered if it was on the truck. Super pissed and with a unhappy toddler I drive to the post office and wait in an ungodly line in a warm post office and finally get my package. When I get home, luckily Dior has AMAZEBALLS packaging (especially when you request gift wrapping) and nothing is damaged, everything is in the box. UPS calls later to check in, and I tell them about USPS...the UPS person (local this time, thankfully) was incredulous and said they absolutely should have delivered and charged UPS because they have a contract. SO. I.WAS.RIGHT.ALL.ALONG!!! :headbang: