All Things Sephora

[Jaymuhlee]

As for the $50 Gift Card - CS said they will be sent out by 5pm today :amused:

Was that the result of a phone call? I've been patient but haven't gotten any emails yet...

 

[elegant-one]

Was that the result of a phone call? I've been patient but haven't gotten any emails yet...

Yes! I still do not trust them.

 

[MissElle12]

Yep thats what I discovered today too =( Guess we can go to Holts?

Just saw on IG

 

[squirtlesquad54]

Belle

Omg

 

[thefbomb]

perfect! thanks! i was just going to look em up

 

[Jayjayy]

I called the Rouge line to see if they will be launching the brand at a particular time today and I was told to just check throughout the day.

That sounds like me at my job...which means what they're really saying is "please stop asking, nobody tells us anything either" lol

 

[Mayanas]

 

[awickedshape]

That sounds like me at my job...which means what they're really saying is "please stop asking, nobody tells us anything either" lol

lol

 

[itskathleeeen]

Don't get me wrong I love the princesses, but would love villain ones too. Instead of silver on the outside maybe like Metallic purple for Ursula that would be awesome!

YAS!!! I would love to have the Evil Queen from Snow White and Maleficent!

 

[itskathleeeen]

As for the $50 Gift Card - CS said they will be sent out by 5pm today

I truly hope I get one! I emailed both CS and the one specifically for the epic rewards! Fingers crossed!

 

[elegant-one]

I truly hope I get one! I emailed but CS and the one specifically for the epic rewards! Fingers crossed!

Man, I hope we do. They just seem so sketchy.

 

[DMcG9]

I just got off the phone with Sephora CS and at first the agent looking at my account said that my account read that I didn't have enough points on August 10th to qualify to redeem an epic reward (the minimum point balance had to be 1000). I informed her that that was not true and I was able to log into my account and give her the exact number I had prior to the 10th in my Beauty Bank. She went back and did some more digging and I guess the system updated to today and on their end now reflects my current points level and the history of when my points were accrued so she said that yes I did qualify for the $50 compensation code.
She said it has been added as a notation to my account so the next time I make a purchase it should be triggered during the checkout process but if it isn't then I'll have to call them and place the order over the phone. I didn't have a list ready to go to make a phone order since I was just calling to see what the delay was in contacting customers by today's date.
Anyhow, who knows if what she said will actually work or not. I guess we have until 8pm EST (5pm PST) to see if a code is actually emailed to us which makes so much more sense for ease of redemption.

 

[elegant-one]

I just got off the phone with Sephora CS and at first the agent looking at my account said that my account read that I didn't have enough points on August 10th to qualify to redeem an epic reward (the minimum point balance had to be 1000). I informed her that that was not true and I was able to log into my account and give her the exact number I had prior to the 10th in my Beauty Bank. She went back and did some more digging and I guess the system updated to today and on their end now reflects my current points level and the history of when my points were accrued so she said that yes I did qualify for the $50 compensation code.
She said it has been added as a notation to my account so the next time I make a purchase it should be triggered during the checkout process but if it isn't then I'll have to call them and place the order over the phone. I didn't have a list ready to go to make a phone order since I was just calling to see what the delay was in contacting customers by today's date.
Anyhow, who knows if what she said will actually work or not. I guess we have until 8pm EST (5pm PST) to see if a code is actually emailed to us which makes so much more sense for ease of redemption.

At least you have it corrected. They should have just put the code right into everyones account to be able to use. Duh

 

[Vineetha]

hboy: At least you have it corrected. They should have just put the code right into everyones account to be able to use. Duh

Looks like to those calling they are asking to wait till sep 8 since the volume of emails are high --- as per a beauty talk post!! Nooooooooooooooooooooo

 

[elegant-one]

I wanted to place an order today, but they didn't change the 250pt rewards to the red, nor do I like any other code products

 

[elegant-one]

Looks like to those calling they are asking to wait till sep 8 since the volume of emails are high --- as per a beauty talk post!! Nooooooooooooooooooooo

I knew they were being sketchy.

 

[elegant-one]

Hubs just asked me if I like Dior

(he knows I do) because he ordered me the Dior & I Netflix movie to watch tonight

 

[Vineetha]

:whoa: I knew they were being sketchy. :whip:

This is getting beyond ridiculous!!! :sigh:

 

[Vineetha]

Hubs just asked me if I like Dior :haha: (he knows I do) because he ordered me the Dior & I Netflix movie to watch tonight

Oooo nice!!! :flower:

 

[Vineetha]

I wanted to place an order today, but they didn't change the 250pt rewards to the red, nor do I like any other code products :sigh:

They are probably waiting on Bellini to sell out :lol: ! There are some new 100 point perks!! I picked up that 1oz glamglow cleanser with the ysl black rose order!! :haha: