Anastasia Beverly Hills Cosmetics

[msvluvsmac]

I've also learned this lesson.

Placed my first order a couple of months ago for Veronica and Trust Issues. Order was processing for 3 weeks, sent them 8 emails with no response. Sent them a final email to either send my order out (to which Veronica was now out of stock) or cancel and send an immediate refund. Still never got any reply and the money returned to my account the next day.

Bad customer service will forever put me off buying. I wish the ABH liquid lipsticks were more accessible in the UK!

Bad customer service is a deal breaker for me. Sorry to hear about your experience.

 

[Prettypackages]

I've also learned this lesson.

Placed my first order a couple of months ago for Veronica and Trust Issues. Order was processing for 3 weeks, sent them 8 emails with no response. Sent them a final email to either send my order out (to which Veronica was now out of stock) or cancel and send an immediate refund. Still never got any reply and the money returned to my account the next day.

Bad customer service will forever put me off buying. I wish the ABH liquid lipsticks were more accessible in the UK!

that's horrible.

 

[singer82]

Starlight. Love it!

 

[leonah]

so pretty I was thinking about maybe getting this one as well but thought it leaned a bit to the pink side and since I'm NC I only ordered so hollywood

I kind of like that they are a bit metallic it's different from what I have been purchasing before from MAC

 

[sullenxriot182]

I got Starlight and love it!!! After seeing so many swatches now, I'm glad that I didn't go and buy all 4 like I originally intended to lol

 

[leonah]

I got Starlight and love it!!! After seeing so many swatches now, I'm glad that I didn't go and buy all 4 like I originally intended to lol

yeah I think only starlight and so hollywood would suit me at least on my nc25/30 skin the other ones would be too dark and not my style

 

[powderprincess]

My local Macy's had the ABH highlighters out and they are all stunning. I restrained myself and only bought starlight, which I thought would look the best on my NC25 skin tone. So Hollywood was very tempting also.

 

[BrittLuvsMakeup]

Quote:

Oh No! What's your skintone? Maybe they'll work out...swatches can be pretty deceptive.

I wear NW45 in MAC's Studio Fix Foundation for reference. Although the colors do not look bad on those who I've seen them on with a similar skintone, they are not the particular shades that I was going for.

 

[erine1881]

Curious as to what happened to the new shadows that were supposed to launch awhile ago???

 

[dash4]

They came out with a cream contour palette in fair and it looks beautiful. Not too orange. The darkest contour shade is dark enough for me. And the two lighter shades might be okay for winter time..

I also thought the light contour palette shades look different - more cool toned?!?! very strange..

I have never even opened the medium palette that I purchased a few months ago from Macy's.. I might see if I can exchange it.

EDIT: I just googled.. apparently, they did change the colors in the light kit??

 

[dash4]

I exchanged my palette for the NEW light cream contour palette.. and so far - I love it.. (I used it this afternoon)... The shades are more neutral - not orange at all.

I tried the fair, but two of the contour shades were like my exact shade ( just a grey tone, rather than a pink fleshy tone).. and the highlight shades were way too light.. I will say I love the darkest contour shade in the fair palette - the most out of all the shades in all the palettes I have tested... It is definitely grey-toned but not gross looking. If they start selling refill pans - I will buy that specific shade.

The fair also has a shimmery shade in it, which I did NOT like. It has tiny glitters in it. I love obnoxious highlighters that have so much sheen - they look wet, but I can NOT deal with glitters.. the glitters are small, but still apparent..

*The new light palette does NOT have a shimmery highlight - it has a yellow-based light color, a peach-based light color and a neutral (almost white) light color.

 

[smileyt06]

Yesterday I caved and got all the highlighters and the brush. Once I swatched them they felt just like becca smh oh well

 

[jaymuse]

Yesterday I caved and got all the highlighters and the brush. Once I searched them they felt just like becca smh oh well

Really!? *Must.Be.Strong.And.Resist*

 

[Vandekamp]

Really!? *Must.Be.Strong.And.Resist*

That, my friend, is easier said than done. Lol.

 

[Dolly Snow]

New Glosses

 

[leonah]

how are their lipglosses?

 

[sweetkitty]

Did you all (out of the US) get dinged with customs/duty? I ordered $63 worth and got $20 customs.. ridiculous. I am in Canada and this is my first time shopping Anastasia online.

 

[VeronicaVironi]

I purchase my order over 2 weeks ago, and they dont ship my order yet. I have sent 4-5 email and no answer after my 1st email ( they told me to send them again with other email that's all, and i sent again 3-4 times with no answer). I dont know what can i do, i thought it was a good company but....(((

UPDATE : I purchase dusty rose and artist palette and they sent email after 3 weeks that is out of stock .... ohhh god......

 

[leonah]

Did you all (out of the US) get dinged with customs/duty? I ordered $63 worth and got $20 customs.. ridiculous. I am in Canada and this is my first time shopping Anastasia online.

I ordered dusty rose and so hollwyood of a total of 61$ including worldwide shipping (48$ without shipping). I had to pay import duties/taxes here for approx 30$ extra. ughh. will probably not order from them again maybe if they get both lovely, veronica and or trust issues back in stock at the same time. so sad that they don't carry their make up here at sephora in sweden only the brow/contouring stuff but I don't want that so

 

[VeronicaVironi]

Quote:
Originally Posted by sweetkitty
Did you all (out of the US) get dinged with customs/duty? I ordered $63 worth and got $20 customs.. ridiculous. I am in Canada and this is my first time shopping Anastasia online.

Yesss