Anastasia Beverly Hills Cosmetics

BrittLuvsMakeup

Well-known member
The new illuminators, contour kit, and the Dusty Rose liquid lipstick are all now available on their website. I ordered the Dusty Rose liquid lipstick and the Vintage lip gloss. Unfortunately, I had to create an all new account as my previous login information didn't work when I tried to log in, so my order history from my previous account is gone. I could have logged in using my Amazon, Facebook, or Google accounts but I personally didn't want to link those accounts to my account with Anastasia Beverly Hills.
 

leonah

Well-known member
I was able to snag the Veronica lippie in store at Macy's. They're starting to get the fall collection but Veronica and Trust Issues are sold out at some stores already. They definitely changed the formula, they're much better than the last collection.
oh no so the old collection is still bad? I recently made my first purchase and bought pure hollywood (mainly for mixing with the other colors) and veronica + trust issues. today I also bought so hollywood and dusty rose. but from my first order I didn't get any confirmation email and saw on their insta that I wasn't the only one.. still no confirmation from the first order :(
 

erine1881

Well-known member
oh no so the old collection is still bad? I recently made my first purchase and bought pure hollywood (mainly for mixing with the other colors) and veronica + trust issues. today I also bought so hollywood and dusty rose. but from my first order I didn't get any confirmation email and saw on their insta that I wasn't the only one.. still no confirmation from the first order :( 
No confirmation email here either. Thankfully i wrote down the order number tho so ican call them if i don't get anything in a few days.
 

msvluvsmac

Well-known member
oh no so the old collection is still bad? I recently made my first purchase and bought pure hollywood (mainly for mixing with the other colors) and veronica + trust issues. today I also bought so hollywood and dusty rose. but from my first order I didn't get any confirmation email and saw on their insta that I wasn't the only one.. still no confirmation from the first order :( 
I bought Pure Hollywood when it first came out and returned it because the formula was horrible, I don't know if they changed it. The new lippies are much better.
No confirmation email here either. Thankfully i wrote down the order number tho so ican call them if i don't get anything in a few days.
You may not have gotten confirmation because of the holiday. I tried to call another company today about an order and their customer service was closed.
 

erine1881

Well-known member
I bought Pure Hollywood when it first came out and returned it because the formula was horrible, I don't know if they changed it. The new lippies are much better. You may not have gotten confirmation because of the holiday. I tried to call another company today about an order and their customer service was closed.
Thanks, but i ordered a week ago, so i don't think the holiday had anything to do with it. I think it's just because her company sucks. I've been ordering stuff online all weekend long and have gotten confirmations from everyone else :shrugs:
 

msvluvsmac

Well-known member
Thanks, but i ordered a week ago, so i don't think the holiday had anything to do with it. I think it's just because her company sucks. I've been ordering stuff online all weekend long and have gotten confirmations from everyone else :shrugs:
Wow! That's ridiculous.
 

leonah

Well-known member
yeah I emailed them before because I ordered first on 31st and the second order yesterday and still got a confirmation email from the last one. they asked me for my order number so I wrote it down to them and waited but no answer.. so I emailed them again yesterday to see what's up with my first order but nothing yet...

well I hope they changed the formula on all of their liquid lipsticks along with the new range of colors!
 

msvluvsmac

Well-known member
yeah I emailed them before because I ordered first on 31st and the second order yesterday and still got a confirmation email from the last one. they asked me for my order number so I wrote it down to them and waited but no answer.. so I emailed them again yesterday to see what's up with my first order but nothing yet...

well I hope they changed the formula on all of their liquid lipsticks along with the new range of colors!
Good luck with getting your orders ladies. Lesson learned: I won't be ordering from ABH, I'll wait to get it from Macy's.
 

Vandekamp

Well-known member
Good luck with getting your orders ladies. Lesson learned: I won't be ordering from ABH, I'll wait to get it from Macy's.
I, too, learned that lesson the hard way. I promised myself after my last order that I will not purchase another thing from them. The liquid matte lipstick formula was very disappointing when compared to KVD, Colorpop and Lime Crime.
 

annemariemakeup

Well-known member
I also received an email about the pro update. I logged in and purchased a bunch of things i needed. And the status of my order says:Suspected Fraud

WTH? im so over their website
I just noticed the same thing with my order! I just sent them an email about it. Did they happen to get back to you about it??
 

BrittLuvsMakeup

Well-known member
After looking at swatches of the products against those with a similar skintone to mine, I'm having buyer's remorse about my order. I think I'm going to return or sell my items once they arrive.
 

BHVM

New member
yay!! Mine shipped today
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when did you order your stuff?
 
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