Report issues, feedback and suggestions with the "new" site here!

[Bingo]

[MENTION=5347]Winthrop44[/MENTION] - we've done a scan and can't find anything on the site. Google scans the site and lets us know as well if there are any problems.
[MENTION=21522]elegant-one[/MENTION] - what was the issue you were having yesterday? Was it that spacebar wasn't working after you hit enter?

 

[elegant-one]

@Winthrop44 - we've done a scan and can't find anything on the site. Google scans the site and lets us know as well if there are any problems.
@elegant-one - what was the issue you were having yesterday? Was it that spacebar wasn't working after you hit enter?

The same issue like I posted about before where it puts the typing up above where I first start typing a sentence. Mine is not the spacebar issue.

 

[Sabrin]

Hi. I'm new here. So I'm trying to upload a profile picture but nothing happens. I go to settings/edit profile picture/ upload image. I choose a file then the name of it appears in the line next to a choose a file button but when I press save changes nothing happens. No image. How can I fix this?

 

[shellygrrl]

Hi. I'm new here. So I'm trying to upload a profile picture but nothing happens. I go to settings/edit profile picture/ upload image. I choose a file then the name of it appears in the line next to a choose a file button but when I press save changes nothing happens. No image. How can I fix this?

What's the file size of the picture? What's its width and height in pixels? There's a max limit. It may be too big.

Note: The maximum size of your custom image is 250 by 350 pixels or 393.0 KB (whichever is smaller).

 

[Sabrin]

I've tried different photos of different sizes all less than 250 by 350 pixels or 393 kb.

 

[shellygrrl]

Try uploading it elsewhere (Photobucket, Tinypic, Imgur, et al), and copying and pasting the direct link (Option 1 of Custom Avatar).

 

[Anitacska]

Since the forum came back a few hours ago, I haven't been able to upload any pictures.

It just says "this is not a valid image file". I'm trying to upload a jpg file, same as always. Thanks.

 

[Makeup Emporium]

Is anyone still experiencing issues with typing in their text and using spacebar?

Yes. I have to type message elsewhere and copy and paste or it does not work properly.

 

[Makeup Emporium]

Since the forum came back a few hours ago, I haven't been able to upload any pictures.

It just says "this is not a valid image file". I'm trying to upload a jpg file, same as always. Thanks.

I also cannot upload any pictures. Not to my sales thread or even to a pm message. No pics will upload.

 

[jennyap]

More picture problems - my avatar seems to have disappeared!

 

[Bingo]

Hi [MENTION=83019]jennyap[/MENTION], will look into this. Are you able to upload a new avatar at all?

 

[jennyap]

Hi @jennyap, will look into this. Are you able to upload a new avatar at all?

I'm not sure, haven't been on my home PC to try but I'll let you know when I get a chance. Weird though as I didn't do anything!

 

[Anitacska]

[MENTION=104517]Bingo[/MENTION] I still can't upload pictures over 1 MB! Could you please fix this? It's such a pain having to resize pictures before I can post them. Thanks.

 

[Marsha Pomells]

Is there any way that when you upload a profile picture, that a rotate option is available.

 

[jennyap]

Hi @jennyap, will look into this. Are you able to upload a new avatar at all?

I uploaded a new avatar successfully, still not sure what happened to the old one but it was probably time for a change anyway!

 

[Winthrop44]

All of a sudden i am unable to upload a photo from my iPad. I can select the photo, etc but when I try to upload I get the message database error. This started last week for me. Others have mentioned not being able to upload photos as well over the last couple of days.....I think the comments may have been in the Tom Ford discussion thread.

 

[Anitacska]

Is anyone actually going to sort out this photo uploading problem???

 

[Bingo]

Hi Girls,

Sorry that this is still an issue, it is a bit strange. Will continue to look into it this weekend and update as soon as possible to get this fixed!

 

[elegant-one]

I'm also still having the same typing issues. My ipad doesn't work well with the site

 

[Bingo]

Hey guys, I am looking into these issues. Here's an update:

1) For the "typing issues on iPad", can you tell me are you running the latest iOS software, and what browser you're using (Safari or Chrome). I've personally tried typing on iPad and its working fine. I am actually replying right now from my iPad.

2) For the "photo uploading issues", I have replicated the uploading issue on my iPad so will now look into fixing it.

Thanks