MAC X Aaliyah Collection (June 20/21, 2018)
- Thread starter Naynadine
- Start date
Monsy
Well-known member
SerenLuv
Well-known member
What a mess. They need to get it together with the email system and their website login issues.
Icecaramellatte
Well-known member
I don't have any access either. I don't even see the products. I'm an obsessed member too. Oh well. I'm losing interest.
Tarabotti
Well-known member
Ugh- it's so frustrating trying to get into my MAC account. I had to change my password a few days ago because it didn't take it and I didn't want to miss this launch. Tried to get in a few minutes ago and couldn't, received a temporary password that didn't work for a while and finally got in. It would have been a pain on Thursday because you have to type in information every time that you rest your password- I don't need anything slowing me down for launch day!
I bought all the lipsticks, lip glasses, the eye palette and the bronzing powder ( for a keepsake- I doubt if I can use it).
There was a limit of one of each item- don't know if that rule will apply to the general sale. I didn't see the pyramid being offered on the MAC site.
If early access ends tonight per the email, they should have had everything ready to go for all Obsessed members especially since they knew that this collection is/will be popular.
Now I just need to figure out if I should back up the two red lippies and/or some lipglasses.
Are Macy's, Nordstroms, etc getting the collection? I have money/points off to use!
I bought all the lipsticks, lip glasses, the eye palette and the bronzing powder ( for a keepsake- I doubt if I can use it).
There was a limit of one of each item- don't know if that rule will apply to the general sale. I didn't see the pyramid being offered on the MAC site.
If early access ends tonight per the email, they should have had everything ready to go for all Obsessed members especially since they knew that this collection is/will be popular.
Now I just need to figure out if I should back up the two red lippies and/or some lipglasses.
Are Macy's, Nordstroms, etc getting the collection? I have money/points off to use!
Miss Dynamite
Well-known member
elegant-one
Well-known member
Ugh, I couldn't get access either & no email.
PrettyTwisted
Well-known member
I got the Obsessed early access email this morning at 11am EST. Just got home from work and ordered 1 Street Thing lipstick! I'm going to try in an hour to see if I can order a 2nd one lol
PrettyTwisted
Well-known member
Placed a 2nd order for another Street Thing!
Monsy
Well-known member
Miss Dynamite
Well-known member
Looks like they learned from their mistake with the Selena collection and made a lot more product for this collection.
Mac-Guy
Well-known member
So typical for MAC. My friend is select only, but still received the email to get access. MAC's data is not up to date, and that is probably the reason why some get several emails and other don't get any. Hope you still get your goodies.
Mac-Guy
Well-known member
What?!
elegant-one
Well-known member
Yep! I have no idea why not. I called CS but there was a long wait & I haven't had time to call them back.
Haven
Well-known member
I did not receive an email either. Then I did an online chat asking about it, and the CS rep apologized and ended the chat. Basically hung up on me after verifying that I should have received the email 
I guess that I will be skipping. I am too irritated to support MAC right now.
I guess that I will be skipping. I am too irritated to support MAC right now.
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Haven
Well-known member
I wouldn’t waste my time trying to call them. I was told that the early access has ended and that I will have to fight it out with everyone else. The CS rep then apologized and hung up on me when I asked why I didn’t get an early access email
This type of bs is one of the reasons that previously loyal customers are buying less and less from MAC.
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elegant-one
Well-known member
I wouldn’t waste my time trying to call them. I was told that the early access has ended and that I will have to fight it out with everyone else. The CS rep then apologized and hung up on me when I asked why I didn’t get an early access email
This type of bs is one of the reasons that previously loyal customers are buying less and less from MAC.
What!
That's insane. I've complained to MAC so much that it's obvious they do not care what their customers think. I don't buy hardly any MAC anymore & told them so.
luvlydee
Well-known member
Yup. I cut back from mac so much for awhile now. I decide to get some stuff from this collection to collect since i grew up listening to Aaliyah and reading all whats going on just reminds me why i stopped messing with MAC so much. I didnt receive an email either but whatever. Lets see what happens.
Haven
Well-known member
I also haven’t been buying a lot from MAC lately. The thrill is gone.What!
I was annoyed by the lack of an email, but being hung up on got me
I believe that you are right. They could care less what their customers think.
Mac-Guy
Well-known member
I did not receive an email either. Then I did an online chat asking about it, and the CS rep apologized and ended the chat. Basically hung up on me after verifying that I should have received the email
I guess that I will be skipping. I am too irritated to support MAC right now.
This sounds terrible. MAC CS has always been clueless, but this was incredibly rude. I am so sorry.
