Looks like it's been temperature adulterated. For example from being in a high humid environment to a cool one. Like shellygrrl as stated it's most likely dried sweat, probably during transit and storage before being stocked.So as you see this product has little dots on it. It's still new and sealed, I was curious what causes this. Is it a result of sweating or could it be mold?
As we all know in this industry, returns and refunds are not disputed here. The original question was: What causes this? Do you have another reason as to why this would happen?Hello Malimar, this a new package so don't unbox it. Whether it's heat or cold, the product can be returned or refunded. I am working with some cosmetics shipping and sometimes, even for the best shipping criers, just go wrong. Often, as a surprise, the company will refund and leave the product for usage.
Best regards,
Jenny Ales
I apologize Jenny_ales, your answer to the original question was to ship back the “manufacture defect”.Hi, makeupbyomar ! So strict replay from you I got, why? It is human nature to say something that is on the mind, so I said what I know from my human point of view... And more, this is not a simple situation when the product in such a condition is received. Who is responsible for that? I don't think that the seller put in the shipping bag the eyeshadow with this condition and sent it. Ok, it's a heat intervene. But how shipping carrier should put the package that this could be heated to such a degree of destruction? So it's a big mystery how this happens to products... Who else is interacting with products other than the seller and the carrier?........
Best regards,
Jenny Ales
Maybe it's too old and about to expire!