Re: Lots of broken fibres on 187
Quote:
Originally Posted by HOTasFCUK
Since she has been using it for awhile, i would assume it is too late to contact the seller since you only have 45 days since the date of purchase to file a claim and a package does not arrive over night either! I also said that assuming the brush was real, she should send it back to MAC. You think at MAC they won't be able to tell its fake? Sure they will and how stupid could you be to try and return a fake brush? If the brush is real, she could complain to MAC about their quality. Regardless where she got it from, its still a MAC brush and they live up to their quality standards. This is not an issue of honesty, its an issue of MAC quality....as long as the brush is real.
If its a fake, contact the seller and see from there!
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The point being is that by leaving out that it was an Ebay purchase makes it dishonest (even if it was a real brush). It's fine to go to a MAC counter to authenticate it, but NOT to get a replacement, I said... even if it was "fake OR DEFECTIVE" (meaning that it could be real, just not good quality). The quality of the brush is clearly the Ebay seller's fault who should not be selling the brush in the first place if the quality of it is so horrible, it's the seller's responsibility to provide good quality products for their buyers or clearly state if there has been any usage or problems with the product they are selling. Now, I don't know if the brush bought was used or new, but the problem should be taken up with the Ebay seller. Not MAC, they did not literally sell her that brush. Many people make purchases where they will never get a refund or they will lose money on, just accept that a mistake was made and remember never to buy from that Ebay seller again, it happens.
And that's the last thing I'll say on that.
To the original poster: Good luck if you contact the seller. Do post pictures in the counterfeit forum and see if anyone can help you out there.
The outer edge (black hairs) of the 187 is supposed to be shorter than the white hairs. Do you notice fibers clinging to your face after you use it?
M·A·C Cosmetics | 187 Duo Fibre Brush
There's a picture from the official MAC site of the brush.
http://specktra.net/f257/fake-187-brush-63335/
This topic might help you as well, for reference pictures between a real 187 and a fake one.