Alysse011
Well-known member
I just had another bad Sephora experience. They sent me a 10% off code, which of course brought me to the store. I've been wanting to take a look at the Hourglass Strobe Powders. I liked the shade Brilliant, but there weren't any out on the display. I asked a girl who worked there if she could check to see if they had it. She pulled the drawer open and rifled through and told me they didn't. I asked if I could look...lo and behold I found one. Then when I was trying to check out they told me the code isn't good in store. I said "It specifically says in the email it's for use in store and online." They told me again they wouldn't. So then the cashier asked the manager after I asked her to check with someone else. The manager hardly looked at the email before telling me "No we can't do it. That's weird it doesn't say online only." And I said "What's really weird is that it says in store AND online. So you're telling me that doesn't matter?" She said it didn't matter so I left. This is so ridiculous. I'm not participating in the Spring sale with them. I would rather not get 15% off and buy at other retailers.