I didn't end up buying anything during the sale. Sephora just continues to frustrate me, to put it nicely. They seem mess up all my orders in some way & cs just goes round & round like you've done something wrong & they don't know jack. I suppose they get paid to just answer calls & because it appears that is all they are trained to do.
This time I was at Rouge about 4 weeks before sale. Then I was on the site and it said I was $97 from Rouge so I went ahead & placed an order to get early access & the extra 5% off. Later that night I checked & it said I was $647 away from Rouge. I knew that was way off. I called waited on hold, finally got a cs but of course had no explination as to why or how that happened but did not have the authority to fix it. I asked to speak to a supervisor. After being on hold forever again someone picked up claiming to be a supervisor but basically told me the same thing. I asked why she could not just look at my purchases & verify but there some problem with the system that prevented her from viewing my activity. She said she make detailed notes on my account about the issue to make it easier when I call back. I called the next day & was told they had no record of me calling & there were no notes on my account.
I decided I would just place a small order on the VIP 15% off. The site was clogged. I put something in my cart & a few minutes later it said unavailable. If we could've placed more than one order I would've ordered that product & get right back on. I waited a couple days to chill & got back on the last day knowing a good amount of what I wanted would be sold out. In my cart it showed my discount but at checkout took it away. I so over their damn 15% off. I didn't even fool with the store. I had things to do. My store doesn't carry several of the brands that are online. I do hope they see a drop in sales due to this one online order only.
Belk is doing 15% off right now & Macys is from 9/16-9/24. Thing is they don't sell Armani or DE. I hate that Sephora has DE to themselves now. Anyway there's my rant about Sephora.