PolaBerry
Well-known member
I'm also waiting till they are I'm store to swatch for myself. And i think the launch is this month at macys I read somewhere the 15th. Not sure tho.
Anastasia Beverly Hills Cosmetics
- Thread starter PixieDancer
- Start date
laurennnxox
Well-known member
Really!? I'll be partially sad if they launch the 15th. I have a 7 hour drive that day, to go back to school. We don't really have a Macys. I mean, we do, but it's SO run down and sad. They don't have any cosmetic counters. Seriously. The mall only has a Dillards. Maybe I can order them online and just have an easy way to return if I don't like the shades. I'm so traumatized from ordering blind last time and hating the 2 I got. lol.
voguestoxic
Member
Hey new to specktra! But I just bought the light cream contour.. I wear nars deuville or NC20 .. Anybody think that the highlighter will even work? On another note, been four days and still no shipping confirmation 
BrittLuvsMakeup
Well-known member
Welcome to Specktra! I placed two orders for the contour kit on two separate accounts and two separate email addresses 3 days ago (I created an account for myself and my mother) and we haven't received any order or shipment confirmations for either order. I checked spam to see if the messages were redirected there, but they weren't so I've just been logging into the website to check both order statuses. As of today, both statuses say they are complete so I'm assuming they were shipped so I'm going to call them tomorrow and see if they can provide me with a tracking numbers as their customer service line is now closed for the day.On another note, been four days and still no shipping confirmation
voguestoxic
Member
Yeah I see that mine is too. What's the # for their customer service? The one on the site is out of service......
Addict4MAC
Well-known member
My package just showed up in the mail. I never received an order confirmation email or shipping notice email. 
BrittLuvsMakeup
Well-known member
According to their website, we are supposed to receive order and shipping confirmation emails, however, I believe there must be an issue with their system which causes the notifications to not be sent out. If I need to call them back, I will inform them that several customers are experiencing this issue so they can rectify the problem.My package just showed up in the mail. I never received an order confirmation email or shipping notice email.
EDIT: I just found out how to view the tracking number on the website. Once you've logged in, click "MY ORDERS" under the right column. If your order has shipped, there will be a "Shipments" option you can click on in the order summary or you can scroll down next to "ITEMS ORDERED" and it will say "Track your order" so you can obtain the tracking number.
laurennnxox
Well-known member
This happened to me when I ordered the liquid lipsticks on launch date. LOL! They just appeared and I was like "ooooooookay...."My package just showed up in the mail. I never received an order confirmation email or shipping notice email.
laurennnxox
Well-known member
Hmmmm....
I wasn't really wowed at all by the liquid lips. Not sure about these, now.
Vineetha
Well-known member
I didn't like the liquid lippie formula either!! Should probably wait for some reviews before!! Also I hate Macy's shipping!! Beyond ridiculous!
laurennnxox
Well-known member
I am so jaded from my most recent macy's shipping experience, I will most likely never order from them again, sadly.
odditoria
Well-known member
$10 for shipping is enough of a turn off for me. It shouldn't cost that much for a tiny lipstick.
LiliV
Well-known member
Macy's shipping is so ridiculous. For Bao Bao Wan I'll give them credit for being a lot faster than the last time I ordered but still $10 for 5 day shipping is just silly. And this is the upgraded time! A few years ago I ordered a lipstick and it took 10 days!! I'm not really a gloss girl so I'm passing on the glosses for now
butterflyeyes
Well-known member
I keep trying to justify the pro price I have but I've been burned by their shipping and "customer service" too many times for my liking that I just haven't bothered to place another order on anything. Such a shame too. Not very often I let my pro discount sit dormant on any brand I have it with lol
voguestoxic
Member
Man I wish shipping wasn't 20$ to canada so I could order stuff more often. I want to try those now.. The only makeup store we have that sells Anastasia where I am is sephora and they don't even have half her stuff. Edit, meant to say the new lip glosses
erine1881
Well-known member
Her IG said the 15th
voguestoxic
Member
Haha I think that they got their email system working. I just got like 4 thanks for joining emails and 3 order updates.. Lol. And yeah I'm pretty sure everything will be on the Macy's site by the 15th from everything I've read
