b2m & depots - THE FACTS!!!

[HeavenLeiBlu]

Quote:

Originally Posted by Arwai Hmm I wonder if the store at Perimeter Mall in Ga knows? They told me they don't take them. The freestanding counter at Dillards at Atlantic Station does apparently, but I'm not that big on lipsticks so I wouldn't mind some variety.

Are you talking about the actual MAC store, or a counter at one of the other merchants? Because the MAC store in Perimeter has never refused my B2M depots. I started depotting in 08 after I joined Specktra and have submitted them numerous times without ever being refused... I don't understand. I just did it 2 weeks ago.


I'm thinking maybe some people uneccessarily raising the MA's doubts about the policy by asking about it, and maybe it's a natural reaction for them to just say no? Or maybe enountering MAs who are just unclear on the policy anyway? I just hand my empties over, and they do a count, and that's the end. I always have carried spare metal pans with me because I'm 'noid like that and sometime I B2M when I'm on vacation, it's just been habit to stick spare pans in the bag since I started hearing about various places refusing depots... but never have I been turned away from the MAC store at Perimeter.

 

[TISH1124]

^^^ There were two letters that went out...One about a week in a half ago telling them they could not accept depots any longer per most MAC mgrs.....Recently last Tuesday another email was sent stating that they can accept the depots but it will only count as one item...They cannot bring the packaging in and the metal pan at a later date and count it as a B2M item as well. So this has all happened within a week and a half. My store has always taken them until a little over a week ago. But a lot of the stores are saying they did not get the second email stating they can accept them and are currently refusing to take them...HTH

 

[Arwai]

Quote:

Originally Posted by HeavenLeiBlu Are you talking about the actual MAC store, or a counter at one of the other merchants? Because the MAC store in Perimeter has never refused my B2M depots. I started depotting in 08 after I joined Specktra and have submitted them numerous times without ever being refused... I don't understand. I just did it 2 weeks ago. I'm thinking maybe some people uneccessarily raising the MA's doubts about the policy by asking about it, and maybe it's a natural reaction for them to just say no? Or maybe enountering MAs who are just unclear on the policy anyway? I just hand my empties over, and they do a count, and that's the end. I always have carried spare metal pans with me because I'm 'noid like that and sometime I B2M when I'm on vacation, it's just been habit to stick spare pans in the bag since I started hearing about various places refusing depots... but never have I been turned away from the MAC store at Perimeter.

Yeah the store. One of the mua told me they didn't. And I've heard other folks say the same thing. Hmm, maybe its just the chick I talked too.

 

[erine1881]

Quote:

Originally Posted by HeavenLeiBlu that's where I usually go; they've refused her depots? Weird.

Quote:

Originally Posted by Arwai Yeah the store. One of the mua told me they didn't. And I've heard other folks say the same thing. Hmm, maybe its just the chick I talked too.

yep, perimeter told her no. so she just mailed em up here for my mom to use for lipsticks. does the manager say you can? if so, then i can just have my sister either ask for the manager or say to whoever is helping her that the manager said you can.

 

[HeavenLeiBlu]

Quote:

Originally Posted by erine1881 yep, perimeter told her no. so she just mailed em up here for my mom to use for lipsticks. does the manager say you can? if so, then i can just have my sister either ask for the manager or say to whoever is helping her that the manager said you can.

This is the thing; I've never asked. I just hand them over, they count, and drop them in the B2M bin. what *may* work in my favor is that pretty often, I place my empties into an empty box, and the recipient never feels it's worth the trouble to go unpackaging things to check for a pan (although it should be visible through the window.) Either that, or asking about the policy raises suspicion and garners an automatic no. I'm just speculating.



I've never tried to B2M pans alone unless they're pro-pans b/c I know that's cheating. But pan-less pots, I've had no trouble B2M-ing there ever, so this is ( puzzling and frustrating) news to me.

 

[Arwai]

^well I did call the other day and whoever I spoke to say they take them, but the pan doesn't count as a separate thing. I think I'll go try when I depot some of my shadows. I just hope its not a waste of gas.

 

[eskae]

Is it true that in some places they take back the pro pans (with the magnet)?? Cause in vancouver they don't =( I'm wondering if anywhere near me takes them for B2M because I have a lot of empty pans of blushes I've used up!

 

[Dayjoy]

Quote:

Originally Posted by eskae Is it true that in some places they take back the pro pans (with the magnet)?? Cause in vancouver they don't =( I'm wondering if anywhere near me takes them for B2M because I have a lot of empty pans of blushes I've used up!

Yes, a pro pan with the magnet and label counts as an item for B2M, but NOT a depotted, lone pan.

 

[HeavenLeiBlu]

Quote:

Originally Posted by eskae Is it true that in some places they take back the pro pans (with the magnet)?? Cause in vancouver they don't =( I'm wondering if anywhere near me takes them for B2M because I have a lot of empty pans of blushes I've used up!

I asked about it the last time i went to my freestanding store, the MA said yes.

 

[AlliSwan]

I know they aren't plastic, but do old brushes count towards B2M?

ETA: Found answer

it's a no!

 

[erine1881]

Quote:

Originally Posted by Arwai ^well I did call the other day and whoever I spoke to say they take them, but the pan doesn't count as a separate thing. I think I'll go try when I depot some of my shadows. I just hope its not a waste of gas.

you called perimeter? oh my sister will be so happy!

Quote:

Originally Posted by AlliSwan I know they aren't plastic, but do old brushes count towards B2M?

this is answered in the b2m thread. i have posted the answer many times.

 

[twobear]

I've never had a problem either. Did some last month without an issues. Heading there today for the Honey collection!

Quote:

Originally Posted by HeavenLeiBlu Are you talking about the actual MAC store, or a counter at one of the other merchants? Because the MAC store in Perimeter has never refused my B2M depots. I started depotting in 08 after I joined Specktra and have submitted them numerous times without ever being refused... I don't understand. I just did it 2 weeks ago. I'm thinking maybe some people uneccessarily raising the MA's doubts about the policy by asking about it, and maybe it's a natural reaction for them to just say no? Or maybe enountering MAs who are just unclear on the policy anyway? I just hand my empties over, and they do a count, and that's the end. I always have carried spare metal pans with me because I'm 'noid like that and sometime I B2M when I'm on vacation, it's just been habit to stick spare pans in the bag since I started hearing about various places refusing depots... but never have I been turned away from the MAC store at Perimeter.

 

[erine1881]

Quote:

Originally Posted by twobear I've never had a problem either. Did some last month without an issues. Heading there today for the Honey collection!

naked honey doesn't come out til tmrw, but let us know if you have probs b2ming your depots.

 

[Arwai]

Quote:

Originally Posted by erine1881 you called perimeter? oh my sister will be so happy! this is answered in the b2m thread. i have posted the answer many times.

Yeah I called them. I'm gonna go eventually when I depot these shadows. I just hate driving up there.

 

[TISH1124]

Stopped in my Pro store today ...Talked to the mgr and she said again they can no longer take depots as of 2 weeks ago and they have not received a email correcting that initial letter they received stating no more depots....So thats that for mine until I get something in writing from The Corporate office

 

[erine1881]

Quote:

Originally Posted by TISH1127 Stopped in my Pro store today ...Talked to the mgr and she said again they can no longer take depots as of 2 weeks ago and they have not received a email correcting that initial letter they received stating no more depots....So thats that for mine until I get something in writing from The Corporate office

come on mac! respond to tish's email already!

 

[TISH1124]

They normally respond so fast this time it is worrying me what the answer is gonna be