Charlotte Tilbury Makeup...

YarahFlower

Well-known member
Because you all are so awesome, I put my poor finger in danger just to get you a swatch of Norma Jean! :heart:
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YarahFlower

Well-known member
She didn't even ask me how I wanted to settle this matter! She just ASSUMED I wanted another item shipped out to me! WTH? I want a refund!
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So I replied with...
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kerry-jane88

Well-known member
She didn't even ask me how I wanted to settle this matter! She just ASSUMED I wanted another item shipped out to me! WTH? I want a refund!
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Wow they suck, if I were them I'd be really apologetic that you'd hurt yourself touching it and then politely ask for photos and then what they can do for you. No excuse for bad cs from these premium beauty brands!
 

YarahFlower

Well-known member
The only reason I haven't ordered it is because I don't want anything else atm and I don't want to pay for shipping :lol: :crybaby:
Shipping costs are lame!!! These are multi million dollar companies! They can afford to reduce shipping costs, or even make shipping free!
 

YarahFlower

Well-known member
Wow they suck, if I were them I'd be really apologetic that you'd hurt yourself touching it and then politely ask for photos and then what they can do for you. No excuse for bad cs from these premium beauty brands!
IKR!!! She was even more monotone over the phone :eek:hboy: I'm quite disgusted :barf:
:shock: :nono: I'm so sorry that happened! :support:
Thank you Elegant-one :heart: you're always so sweet!!! :hug:
 

YarahFlower

Well-known member
Yeah they need an overhaul.
Giiiiirrrrrrlllll, yes!!!! Im going to write a letter to their corporate office and then wash my hands of this situation...But right now, I'm going to settle on the best part of today! (w/ help from his daddy) My 7 yr. Old son made me rice Krispy treats because he saw that I was upset earlier :blush: life is good! Praises to the Most High :love:
 
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