Comcast Cable problem

[noahlowryfan]

When I turn on the TV and Comcast Digital Cable box, nothing shows up on screen. is something wrong with Comcast right now? is anyone else having this kind of problem right now?

It happened before but it came back on like 2 hours later. this time it has been 7 hours and nothing.

 

[serendipityii]

Call them. I seriously hate Comcast with a passion and if there were other alternatives for high-speed internet where I live, I would not need Comcast. They are ridiculous.

 

[noahlowryfan]

do you think the cable bill hasn't been paid yet thats why they turn it off?

 

[Joslyn]

try switching to another channel. mine has been acting up all day. the screen is constantly black, but if you switch to another channel its fine.

plus, my recorded programs won't play today. grrrr. comcast is so annoying.

 

[noahlowryfan]

^so you're having the same problem today?

i switch channels but every channel is the same thing. either its black or the screen will say "NOT AUTHORIZED. For ordering information, press INFO."

 

[Joslyn]

yes. and it looks like we're both in CA, so hopefully its just something comcast is working on.

 

[noahlowryfan]

Quote:

Originally Posted by Joslyn yes. and it looks like we're both in CA, so hopefully its just something comcast is working on.

thank god i'm not the only one having this problem. this has happened before and it came back within a few hours but this took almost the whole day and i'm getting ready bored with nothing to do. do you think it could be the whole california or just certain locations because i live in san francisco.

 

[COBI]

Have you tried calling them???

 

[noahlowryfan]

no i haven't. i think it could either be problems with Comcast or my brother hasn't even paid the bill yet.

i found out why this happen. my brother didn't pay for the bill thats why our cable got suspended.