Customers can be so mean! geee.
- Thread starter Pink_minx
- Start date
MxAxC-_ATTACK
Well-known member
oh my goodness.. I had a lady email my boss with complaints of me once and it was totally rediculous.. my boss told me not to worry because the lady was a bitch who always complains... the thing was i was busy helping HER when another customer came in and asked some questions about the dogs we currently had for adoption .. i politely told him "the dogs dont stay here during the week, they have foster homes but you can visit our website and there are pictures of all the animals on there" and i handed him a card and a borchure. .. the lady i was helping.. emailed my boss and told me was i was rude to the man who came in.. were closed during the week anyways.. no one is supposed to be there but i was polite enough to not tell him to go away... lame.
theend
Well-known member
Urgh I hate customers. I work on reception at the moment and this right bitch came in and when I asked why she was there she said 'to complain' in this scornful voice like I was retarded. How am I supposed to know what she wants by her walking in and saying I want to talk to someone! Urgh. She was crazy also. I hate work.
Pink_minx
Well-known member
^god these customers can be so evil! they must have a lot of time in their hands to be able to pick out every little thing about you and complain.
This old lady today asked me if I knew where the "stationary" was lol and I didnt know. I work in a card store. And im like "stationary?" whats that? and she gave me this suprised nasty look and this was while I was helping another lady. And the old lady was like "the kind of cards that you can write on and they come in packets" and im like "ohhh yeah they are in the back" etc etc and shes like "are you sure" im like "yeah" and even the lady I was helping at the register even said they were in the back.. then she told one of my co-workers that I was the dumbest lady that works at the store. I was so offended!
This old lady today asked me if I knew where the "stationary" was lol and I didnt know. I work in a card store. And im like "stationary?" whats that? and she gave me this suprised nasty look and this was while I was helping another lady. And the old lady was like "the kind of cards that you can write on and they come in packets" and im like "ohhh yeah they are in the back" etc etc and shes like "are you sure" im like "yeah" and even the lady I was helping at the register even said they were in the back.. then she told one of my co-workers that I was the dumbest lady that works at the store. I was so offended!
NutMeg
Well-known member
Haha, I work at a coffee shop in a small town. The regulars are all really nice (except for the fourtyish UPS guy who hits on my eighteen year old coworker..), as are the not so regulars. The only problem is when the lady who used to own the store comes in and mentally notes what you're doing wrong and then calls the boss to complain. This is from the lady who didn't think she needed to clean the wand on the milk steamer. Hello old milk in people's drinks!
The service industry can be a bitch, but hey you grin and bear it right?
Shimmer
Well-known member
libra14
Well-known member
I had a customer snap her fingers at me last night while I was at a different table. I tried to ignore her but she started yoohooing me then. My new guests asked if I wanted to help her and I told them politely that it was their turn. The first lady proceeds to start loudly complaining about how terrible her service was and demanding a manager. At this point Randy (my boss) goes over to her and tries to find out what is going on. She demands a competent waitress that will basically kiss her ass because she can no longer deal with me.
Randy tried to mollify her but she wouldn't stop bitching. He then offered to take care of her bill should she choose to dine elsewhere. Randy is cool as shit and he knows me really well. This woman was just a royal bitch. He finished serving her and she tried to not pay her bill. He repeated that he offered to clear it--before---she had dinner and therefore she will now need to pay. She did and stated how she would never be back. He told her that would probably be for the best.
and guess what she wanted. Extra olives for her salad. That couldn't wait? I would have gotten them for her if I wasn't with a new table or if she hadn't been, I don't know, the spawn of Satan. I wish Randy would have charged her for them.
A few weeks ago I had a lady freak out and accuse me of trying to make her look stupid because I asked if she would like her grilled chicken salad with caesar or vinagrette dressing. Her husband stepped in and pointed out to her that the menu gave her a choice. So she chose and avoided me for the rest of her meal. The hubby left me a big tip though so that was cool.
I do try really hard to make my guests happy. After all, they are the ones who pay my bills. I can deal with all types but these two really stand out. Women can be picky and demanding, which is fine but don't be mean about it. Men often treat me like a courtesan. They can be very condescending. I am in graduate school and I have manners. There is no need to treat me like a pissant because I am your server.
and then there are the awesome people to balance it all out.
Thanks awesome people. We in the service industry love you.
Randy tried to mollify her but she wouldn't stop bitching. He then offered to take care of her bill should she choose to dine elsewhere. Randy is cool as shit and he knows me really well. This woman was just a royal bitch. He finished serving her and she tried to not pay her bill. He repeated that he offered to clear it--before---she had dinner and therefore she will now need to pay. She did and stated how she would never be back. He told her that would probably be for the best.
and guess what she wanted. Extra olives for her salad. That couldn't wait? I would have gotten them for her if I wasn't with a new table or if she hadn't been, I don't know, the spawn of Satan. I wish Randy would have charged her for them.
A few weeks ago I had a lady freak out and accuse me of trying to make her look stupid because I asked if she would like her grilled chicken salad with caesar or vinagrette dressing. Her husband stepped in and pointed out to her that the menu gave her a choice. So she chose and avoided me for the rest of her meal. The hubby left me a big tip though so that was cool.
I do try really hard to make my guests happy. After all, they are the ones who pay my bills. I can deal with all types but these two really stand out. Women can be picky and demanding, which is fine but don't be mean about it. Men often treat me like a courtesan. They can be very condescending. I am in graduate school and I have manners. There is no need to treat me like a pissant because I am your server.
and then there are the awesome people to balance it all out.
