when someone returns something, i open the box, check to see how much has been used, and make sure its the right item. so many times have people put an item in the wrong box, or try to put a half used foundation or lipstick back in the box and try to return it, hoping that we wouldn't noticed. oh yeah, if it's returned, i look it over.
i had one lady one time recycle 6 lipsticks, and want to return a lipstick. she handed me her 6, and i threw them in the b2m bin. as she reaches for the lipstick she wants to return, she realized she accidentally gave it to me as one of the 6 recycles. as i dig around for it (eww!), i had to open them cause she only knew it by color. i find one and open it, and it was the right one. except it had melted everywhere inside and it was all misshaped. i told her we couldn't return it cause of the condition it was in, and she told me to give it back to her and she would recycle it later. i was like, "why not just recycle it now, seeing as how its all melted?" uh, yeah, she was gonna try and return it to someone else another time. not gonna happen! she's the same lady that always returns used things, including trying to return a large eyeshadow without a box less than a year ago. first off, we changed from ayres to macys, so the scu would no longer be in the system since we don't carry those anymore. and second, mac stopped making them like 5 years or so ago!
it's this kinda shit that pisses us off!
