Do you get funny looks when you buy certain makeup?

[bsquared]

Followed u around? Oh no! I would have walked out. I'm the kind of customer that doesn't like to be helped until I ask for it, like ask me if I need help and I'll say no thank you and go on about my business until I need you. Following me around is a big no-no. Thankfully that hasn't happened to me in a MAC or any other makeup store.

I went to a MAC counter in a department store the day after christmas one year and I was prepared to do a major e/s haul with my new gift card when a MUA pissed me off. I guess my hooded sweatshirt and freshwashed face made her think that I didn't know anything about makeup. i also wasn't testing out any colors that day b/c I knew exactly what I wanted from previous trips. The very first color I asked for her to have at the counter waiting for me was Crystal Avalanche and she scrunches up her face, folds her arms in disapproval and says "Oh, that color is no good for you." Puzzled, I looked up at her like, are you serious? And she is still giving me this big frowny face. Then she says, "It won't show up well on your skintone." Now, usually when a MUA has this type of attitude about about a color for me they offer to test it on my hand or suggest another color but this woman was just flat out had a "No, you can't have it" attitude

. I was very bothered by her attitude and could feel myself getting pissed off, so I stepped back from the e/s display and walked away from her and down to another MUA at the register and asked her for the Crystal Avalanche. She handled my transaction with a smile while the MUA looked on. That was the first time MUA said something like that to me, but it wasn't the last. So, these days I just say that I do makeup and I know what colors I need for my kit-- even though I know they're all just for me, I don't feel like the drama.

Oh, and I always get funny looks from friends when I buy e/s . . . they just don't get it, so I ignore them and buy what I need.

 

[foxykita143]

Quote:

Originally Posted by jardinaires MAC is a fun place to be and shop, and just because you work there you do NOT shit stardust as some people seem to think.

lmao i love that part

 

[fafinette21]

that's a horrible experience to have! luckily i go to the MAC in square one and have been helped by 3 or 4 MAs there and they have all been really helpful and pleasant. i went in one time DEAD set on getting Myth and I asked the girl for it cuz i wanted to try it on. So she said ok myth might be a little too light on you but here you go. then she gave me hue and was like try that one too. so i try myth and lo and behold it's way too light. and the one she picked out was perfect. i hope you find a good MA to deal with in future!

 

[creme.delefemme]

I hope it doesn't happen to me anytime soon!I like for a MA to suggest and not so much discourage.

 

[chocolategoddes]

It's disappointing to read this because you would think someone who works at MAC of all places would encourage and embrace that someone is stepping out of the box and trying new colors.

I once was looking for a blush and I pointed out a bright orange cream blush (dunno the name) and the MA said she didn't think it would look good on me but let me try it on. At first I thought she just didn't think I could pull of a bright color like that but once I tried it on I realized that wasn't the case. It really did look bad. But that is a bit different from what you're describing. My MA/SA wasn't rude about it, she just knew it wouldn't look too great on my skin and it wouldn't be the look I was going for.

 

[MirrorWhorexD]

well, they try to discourage you from buying colors that don't "match" you, since if you decide it doesn't look good, you'd have to return it. and all returned items go in the trash.

i wouldn't have been able to be so polite though.

 

[nicoleh619]

ROFLLLLLLLLLLLLLLLMMMMAAAOOOO I was laughing from the minute I started reading your response. You may be a little mean but I feel like you are 100% correct. I mean we go to MAC as consumers loving the products they have to offer...help me if I ask but the ultimate choice is up to me and as stated earlier the purchase could be for your kit, a friend or loved one, or maybe you just like over the top looks!!! Its still my CHOICE at the end of the day.

 

[na_pink]

I have never had this happen to me, i usually see what I want online and come in with a list and they gave me wtv i want. They also helped me try everything out (which usually looks good)

But the thing is ... the first time i went into MAC i went looking okay , i guess my NY hat tipped way too much over to the side didnt help and made me look hoodish...noone asked me if i wanted any help , noone even acknowledged me .. probably thinking i wasn't going to buy anything. I did not go back in that store for 7 months. I only went again after watching scandalousbeauty's videos on foundation , so I went back .. no makeup ... and this MA really did not seem all that interested in helping me .. she seemed like she wanted to be sitting down , infront of the window looking in space .. she was not very helpful. Nor did she even try to test the colours on me. I went back the next week to get the colours and I got the most fantastic MA ever, she literally walked around with me for 2 hours , testing foundations, fafi stuff , lipsticks EVERYTHING ... and I bought $500 worth of stuff while all the other MAs looked on. Now everytime I go in there 3 at one time would ask me if i need help because they know i have the money, which should not be the case ... not everyone is going to have the money to buy a whole set of stuff. They may just have enough for one eyeshadow but that doesnt mean people should be looked down on .. it's ridiculous, But i guess it is man kind and they all probably had bad experiences with people who just come in there , get their makeup done and leave .. so I cant blame them

What has me ... is everytime I go in there with makeup on ... customers are always asking me my opinion on the makeup or asking me if i work there .. when it is mad obvious my bright pink top and jeans .. aint quite the uniform .. hmm (p.s. i find it flattering)

 

[pumpkincat210]

When I bought Fever blush the M.A. gave me a look and then asked if I was an m.a. because the blush is so dark. I said no, I just know how to use it...sparingly. It looks great on me but it takes just a tad.

 

[cindel25]

In Sephora, yes which is why buy online..

 

[esmeralda89]

i got my makeup done for homecoming at merle norman because there is not a mac store or counter near me and i dont like lancome, my makeup was gorgeous exept the foundation i told the ma it was too dark for me did she listen??? NO!!! argh! i walked out with my face red not because i was angry but because my foundation was too dark and reddish i didint get that mad because i was having a good day and bc she had done a great job on the rest of my makeup but cmon now :s

 

[mishameesh]

I hate it when that happens. I sometimes get similar reactions if I want to buy something other than neutral/bronze shades. And I like everything from bright, bold, to natural. I make my own rules and buy what I want!

 

[Pushpa]

These stories make me so irate…if the ma bothered to ask you a couple questions instead of making a judgments she could have been helpful in finding you what you wanted…I work for MAC and I hope I am never like this to ppl…we are encouraged to investigate and build a rapport with our customers so that we can be helpful not bitchy and annoying…if I think something is going to look crappy I always suggest other things but hey what I think looks shitty, someone might really like…that’s why I am a demo whore I always want ppl to try things so they see what it looks like…all returns are trashed but more importantly if someone lives further away I don’t want to sell something to n e one that they have to make a journey to return…I know this is going to sound lame but my job is to have you come into Mac and have a good experience leave with something you really enjoy and want to come back…I am getting so tired of all these stories of bitchy MAC employees working at MAC doesn’t make me cool or make me the best ma of all time and I def don’t shit stardust I really don’t know why some MAC employees think they are the shit


So n e who sorry to hear about your crappy experience hopefully it doesn’t happen again

 

[gooblyglob]

I think the MAs at my MAC counter recognise me now (

) so they don't ask if I need help anymore, only if I want to purchase something