Whoa she said what?? Wait till it warms up then put it on? I just put some in the palm of my hand, take a pinch of water and spread it where I notice my pores (mostly t-zone) and then rinse it off in circular motions. But no matter, your skin had a reaction to something but luckily you had a sample of it! I swear, some of these girls that work in my line are just lacking education!