I grabbed Patisserie and London Life.
Patisserie is very similar to my own lip colour, but just gives it a bit more shine and colour. And London Life is a great alternative to when I don't want to wear my full on Russian Red.
TrollyDolly, I know what you mean about going to the counter! I found a very nice woman at my counter the other day, but when I went back later as I forgot to grab something she was busy and I didn't find the other girls so helpful at all!!
I'm always quite nervous there especially when it's a Saturday and crowded, as you can feel like your just taking up their time. Sometimes it's worth trying to find another counter if you can, your spending alot of money and make up is quite a personal thing so you want to feel confident in the people who are serving you.