color_lover456
Well-known member
question: has anyone gotten an order cancellation of any kind for their khaki purchases?
at this point i don't even know if it even is a cancellation...i got the cancellation email and in the email the only thing listed was one of the samples that i chose...which i don't really care about. but when I go on chanel.com there are two orders listed, Wxxxxxxxx_1 and Wxxxxxxxx...where all the numbers are the same....both orders have the same things in them (my khaki polishes order) but the order number that ends in _1 indicates that it's been cancelled...
has anyone had this happen to them ever? does it actually mean your order is cancelled or did they just accidentally create a "duplicate" order?
at this point i don't even know if it even is a cancellation...i got the cancellation email and in the email the only thing listed was one of the samples that i chose...which i don't really care about. but when I go on chanel.com there are two orders listed, Wxxxxxxxx_1 and Wxxxxxxxx...where all the numbers are the same....both orders have the same things in them (my khaki polishes order) but the order number that ends in _1 indicates that it's been cancelled...
has anyone had this happen to them ever? does it actually mean your order is cancelled or did they just accidentally create a "duplicate" order?