General Chanel Chat

The Hutchess

Active member
Just wondered if anyone else has brought the new le rouge crayon de coulouer de mat in Rosy wood and actually ended up with the shade hazlenut although packaging is for rosy wood.
 

Icecaramellatte

Well-known member
Shocked to see these on the US. Site. I thought they were only available in Europe. I had considered doing a custom purchase. Took a chance last week that the boutique would have it and they didn't. The Vanile one smells Soooo good. I'm thinking of buying this before I buy another Chanel perfume.So pricey though. Lot to think about for me. But Oh so scrumptious. I didn't bother trying the others as I didn't want to be tempted.

 

Winthrop44

Well-known member
No I was not stunned they couldnt help

I would call them on this one. Who knows but I would guess it's more likely you got a return rather than that they're all packaged incorrectly, which is a problem in itself! I can envision someone who bought both and returned both mixing them up after looking at them. I dunno, but I would call so they look into what happened either way.
 

TraceyMc

Well-known member
Just wondered if anyone else has brought the new le rouge crayon de coulouer de mat in Rosy wood and actually ended up with the shade hazlenut although packaging is for rosy wood.
Hi could you do a swatch of Hazelnut if possible I've been thinking of getting it :) TIA
 

The Hutchess

Active member
I would call them on this one. Who knows but I would guess it's more likely you got a return rather than that they're all packaged incorrectly, which is a problem in itself! I can envision someone who bought both and returned both mixing them up after looking at them. I dunno, but I would call so they look into what happened either way.
So they actually emailed me back again. The names have been mixed up so if you like the picture of rosy wood you need to buy Hazlenut. That is actually the milky nude shade. They also offered me a an exchange butI kind of like the darker Rosy Wood. I mean a girl can never gave too much Chanel ????????????
 

Winthrop44

Well-known member
So they actually emailed me back again. The names have been mixed up so if you like the picture of rosy wood you need to buy Hazlenut. That is actually the milky nude shade. They also offered me a an exchange butI kind of like the darker Rosy Wood. I mean a girl can never gave too much Chanel ������������

Haha! Good one! Wonder how long it’ll take them to fix the web site.
 
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