She was suspended for 7 days because she did not have authorization to sell MAC products ....which 99.9% of the people on ebay don't and she failed to note on a few listing that she was not in any manner affiliated with MAC in any manner. One of my listing was deleted for the same reason...they did not susoend my account because I had other items that were not MAC for sell..but I did get a violation warning. They just deleted the MAC items because they said i did not have that note on my page and I violated vero rights by not having that listed
The Verified Rights Owner (VeRO) Program lets intellectual property rights owners request the removal of listings on eBay that offer items or contain materials that infringe on their rights. This helps protect members of the eBay community from purchasing items that may be counterfeit or otherwise unauthorized.
Intellectual property rights owners can request that we remove listings that they claim, under penalty of perjury, offer an item or contain material that infringes on their intellectual property rights. These rights can include trademark, copyright and other legal rights. For example, the item being sold may bear the rights owner's trademark (such as a logo on a designer purse), but may not be an authentic product.
Before a listing is removed, the rights owner must fill out a form that is designed to ensure that the person reporting the item is authorized to do so, and to enable us to correctly identify the listing to be removed. If your item is reported, you will receive an email explaining why your listing was removed.
Unfortunately, eBay cannot require rights owners to provide you with the exact reason for the removal of your listing. However, we do require that they provide you with an email address to contact them directly. The rights owner's email address should have been included in the email we sent to you notifying you about your listing removal.
What is VeRO and why was my listing removed because of it?