help...with my BN 187...I'm almost crying..

[gracetre123]

Hello ladies...

Ok..I just got my very first mac haul, I was so happy, so I decided to use my BN 187 to apply foundation, and OMG it's sheds, I was so mad, I mean it cost 42 dlls...I wash it with regular shampoo,.. I'm so sad...what should I do?? It sheds a LOT

 

[Ms. Z]

Return it.

 

[gracetre123]

ok...

so I got this from nordstrom.com, by the way I'm in Mexico, so this brush made a long journey!!!, but I have a ship to addres in Tx, so this was my very first purchase at nord...so how can tell them that I want another one?? you know i send them mine and they send me a new one...

sorry for my poor english...hope someone can help me!!!!!!!

 

[xiahe]

Quote:

Originally Posted by gracetre123 ok... so I got this from nordstrom.com, by the way I'm in Mexico, so this brush made a long journey!!!, but I have a ship to addres in Tx, so this was my very first purchase at nord...so how can tell them that I want another one?? you know i send them mine and they send me a new one... sorry for my poor english...hope someone can help me!!!!!!!

i would just call and tell them about it and then send your 187 for a new one - you can't keep yours and then they're going to send you a brand new one! if i remember correctly i thought MAC brushes have a lifetime guarantee on them so you should have no problem sending it back and getting a brand new one

 

[girlstar]

Also, don't use shampoo to wash your brushes. It's no good for them because it strips the natural oils. Use MAC's brush cleanser, or another cosmetic brush cleanser - Ben Nye comes to mind, I know there are more high quality cleansers as well.

When I got my 187, it shedded a tiny bit for the first while, and now it doesn't anymore

 

[girlstar]

Quote:

Originally Posted by xiahe if i remember correctly i thought MAC brushes have a lifetime guarantee on them so you should have no problem sending it back and getting a brand new one

Nope.. there is no lifetime guarantee on brushes..

 

[me_jelly]

Some brushes will shed a bit when new (although my 187 didn't shed at all when it was brand new) - if it keeps shedding like crazy, do call them and tell them that you may have a defective brush - send it in and they will replace it for you =)

 

[gracetre123]

ok girls...and I really want this brush, my foundation never look better, I look almost flawless, so I really want a good one, thats why I decide to spend 42 bucks in this brush....

Is there any way that I contanc them besides phone?, this is b'cos I'm in Mexico!!

 

[glam8babe]

mine shedded the first time i used it too dont worri bout it! it will stop =)