I mean for brands other than MAC
I had an interview with Shiseido and didn't get the job. When I asked for feedback she said I was supposed to mention that I would give free hand massages (among other things) to customers when she asked me how to drive a business. She was a very nice lady but I kind of misunderstood what she meant and talked about building relationships with customers (so they would become regular customers). I wouldn't have ever mentioned or even thought of the hand massages or something like that because that seems like something you would do with permission. I have only worked as a casual in fashion retail up until now so as a casual (the Shiseido postion was only for Part Time, 15 hours) I would think that a manager would not be happy with offering services to customers without asking if it was appropriate to do so. In the same department store, I got told off for helping a customer to wrap a gift (she was in a hurry to go meet her friend and give the gift) using paper and ribbons that she had purchased from our store, so I wouldn't dream of offering a hand massage. It seems a bit weird to me unless I was promoting a hand cream or something like that.
So... that's the story behind why I started this thread.
Apart from hand massages, what kind of things have you done (or been told to do by managers) to attract customers to your counter when there is so much competition? I need some ideas to help me get a job
Thanks