elegant-one
Well-known member
I got mine Friday. I LOVE LOVE Naughty! Its super smooth & THE most gorgeous red on. It feels great on the lips. I haven't tried Merry duo yet.
The site says 20% off store wide starting tonight for 24 hours.
Aren't you glad you canceled your order?
Are you going to reorder it now with the 20% off or maybe what you wanted is OOS
The site says 20% off store wide starting tonight for 24 hours.
I am thinking of reordering since they are supposedly restocking too. The 20% off will make the wait easier LOL
I just cancelled my holiday order from Monday. As of this afternoon it still had not shipped.
They took the money on Monday. At least wait to charge my account until the order ships if there's going to be such a delay. #firstworldproblems
It seems that this release has been one big cluster****.
I was very disappointed with the manner in which they handled the holiday collection restock yesterday. According to the company's social media (and hers), the out of stock holiday collection items were supposed to be restocked for the sale, however, they only restocked the makeup bag. Once people started complaining that the out of stock holiday collection items were not restocked as advertised, they decided to just remove the statement about the restock without explanation and didn't apologize for the false advertising. When the sale started, I went ahead and ordered the Spice and Pumpkin Lip Kits to take advantage of the free shipping and handling, but waited for a long time afterwards to see if the Naughty Gloss was going to come back in stock so I could order it with the Trick Lip Kit (and maybe another item from the holiday collection) to get free shipping again since you have to spend over $40 to avoid the shipping charge. I didn't want to order the Spice, Pumpkin, and Trick Lip Kits together and then when the Naughty Gloss came in stock (which it never did), pay shipping and handling for it so I kept waiting to see if they were going to do the restock. After I saw them delete the statement about the restock, I decided that despite being able to get a discount on the Trick Lip Kit, that it wasn't worth me getting if I had to pay their overpriced shipping and handling charge or buy stuff I didn't really want just to meet the $40 minimum to get free shipping and handling. I was also angry about staying up and waiting for them to restock the Naughty gloss for them to just end up reneging on their statement without an explanation or apology. It was already bad enough that I felt like I spent full price on items that were discounted by 20% a week later, and then within that same week, a free stocking was offered to people who spent over $100 after I had already spent over $100 to get the items I purchased from the holiday collection (that she originally said was free with any purchase and then later changed it to $100 minimum to get it), so this was just the icing on top of an already crappy cake.
I was very disappointed with the manner in which they handled the holiday collection restock yesterday. According to the company's social media (and hers), the out of stock holiday collection items were supposed to be restocked for the sale, however, they only restocked the makeup bag. Once people started complaining that the out of stock holiday collection items were not restocked as advertised, they decided to just remove the statement about the restock without explanation and didn't apologize for the false advertising. When the sale started, I went ahead and ordered the Spice and Pumpkin Lip Kits to take advantage of the free shipping and handling, but waited for a long time afterwards to see if the Naughty Gloss was going to come back in stock so I could order it with the Trick Lip Kit (and maybe another item from the holiday collection) to get free shipping again since you have to spend over $40 to avoid the shipping charge. I didn't want to order the Spice, Pumpkin, and Trick Lip Kits together and then when the Naughty Gloss came in stock (which it never did), pay shipping and handling for it so I kept waiting to see if they were going to do the restock. After I saw them delete the statement about the restock, I decided that despite being able to get a discount on the Trick Lip Kit, that it wasn't worth me getting if I had to pay their overpriced shipping and handling charge or buy stuff I didn't really want just to meet the $40 minimum to get free shipping and handling. I was also angry about staying up and waiting for them to restock the Naughty gloss for them to just end up reneging on their statement without an explanation or apology. It was already bad enough that I felt like I spent full price on items that were discounted by 20% a week later, and then within that same week, a free stocking was offered to people who spent over $100 after I had already spent over $100 to get the items I purchased from the holiday collection (that she originally said was free with any purchase and then later changed it to $100 minimum to get it), so this was just the icing on top of an already crappy cake.
I also wonder if they are making the products now to fill existing orders.
Huh!? That is just stupid!!! I feel so bad for you. They seriously need to get their stuff together
I do think it is interesting that they are offering the stocking for sale now.
Yes. I think this was a bad launch too. I've been watching youtube videos and it seems people who ordered one or two items received their order. Don't see any bundles or kits at all. Makes me think they are still making the items and don't really have any stock. Getting suspicious.
Now there is talk of anniversary coming up. I don't think they should do anything else until they get orders out.
I ordered Jolly in the first launch, it was supposed to be delivered on Saturday... Out for delivery that morning. Nothing. The USPS website said up until today that the the status wasn't updated, then it updates to say delivered. I get home and nothing. I had emailed USPS before that. I emailed Kylie Cos when I got home, they said sometimes USPS puts delivered when it wasn't and to give them some time.
I placed another order during the 20% off promotion. Of course they took my money right away. I wonder how long this order will take to ship?
I also wonder if they are making the products now to fill existing orders. The shipping delay is one of the reasons I don't order much from colourpop anymore, and KC is associated with that company. They take the money and then ship much later. At least wait to charge my account until the order ships!
New Holiday sets tomorrow. Hope they have some holiday staff to pack and ship items. In the meantime, I'm trying out the mini lip colors from the Birthday release that I never tried. Why did I wait so long? I'm afraid I like more of them then I thought I would. Yikes.
Will you be ordering the Lipstick Vault today? I personally think it's a great deal for people who don't already have a majority of the shades. She sells the singles for $17 a piece so getting them for $10 a piece in this set with special packaging is nice. If I didn't already have 10 out of the 12 shades, I would have purchased it. I hope she does hire more staff to pack and ship items during this 12 day promotion though because it seems like they are already having a hard time enough time fulfilling existing orders within a reasonable timeframe already. I'm glad that you like the minis from the birthday kit. I didn't get it but it's a great way to try out shades. Which ones from the set would you consider buying full sized (if you don't have the full sizes already)?