Have any of you had your order shipped yet/received your order? I received this email today in regards to the status of my order:
I placed my order during the initial launch of the collection on the 1st. In my opinion, I think all orders should have been shipped in the order in which they were received and all orders placed during the launch should have been shipped before the collection was restocked. At first, I thought that they may have been shipping out smaller orders first as they are faster to fulfill and then shipping out larger orders afterwards, however, I see people who ordered during the second launch and people whose orders were larger than mine posting their received orders all over IG, while others such as myself haven't even gotten a shipping confirmation. While I'm happy for everyone who received their orders in a timely manner, I'm a bit angry that Kylie Cosmetics has not improved in regards to shipping out orders in a timely manner, while they simultaneously take money out of people's accounts as soon as orders are placed and can hold onto your money for over a week without even a shipping confirmation. I'm usually super patient about these things, but to be honest, I'm quite pissed off about this now. I'm hoping that I'll receive a shipment confirmation within the next few days, but if I don't receive one by Friday of this week (which is a very generous amount of time to give them to ship out my order), I'll definitely be contacting them and expressing my displeasure about shipment time. There's no reasonable excuse as to why people whose orders were placed after mine and contain more items than mine have have been shipped out or received already while mine still remains unfulfilled.