The nearest LUSH store by me (Niagara Falls, ON) is in Mississauga and over the border in Buffalo, NY. I have been at the Mississauga location a couple of times and their staff is hit and miss. Sometimes they're nice, other times it seems like they do not care about you.
About the products...amazing! Currently I am using their Happy Hippy shower gel but wont be repurchasing because of parabens. Hopefully I will have better luck with their solid shampoos and soaps. Also I got a sample of the Angels on Bare Skin cleanser and it broke me out like crazy!
Lots of stuff and lots of exploring to do in that store, that's for sure.