I am jealous of all of you that received all the items you ordered or had great customer service. I came back from a trip and checked the 2 boxes I received...EVERYTHING on the second page of the order slip was missing for BOTH orders!There were no marks whatsoever on the second page and both boxes were packed by the same person
I immediately called customer service. The weired thing is that each order has 2 tracking numbers that are exactly the same, meaning that order1 included tracking numbers of order 1 and 2, and order 2 included tracking numbers of order1 and 2. (and each box included the items listed only on the first page) Even though I pointed that out, the lady on the phone said "No, there are 4 packages and they were delivered" and she hung up on me in the middle of the conversation...So I emailed them but I am really really really upset with the whole situation. Also, another bad thing is that what I really wanted the most (brushes...and yeah they are the expensive ones) is all on the second page
I seriously don't know what to do if they keep saying that they shipped everything...which is soooo not true
I want them to send me everything they missed right now!