MAC 25% off sale

pink_lily82

Well-known member
So my order was supposed to be delivered yesterday. It didn't get delivered. I checked the tracking and it said that the package was missed at the facility! And it's rescheduled to be delivered today. How do you miss a package? It's a giant black box! Ugh, you're killing me, UPS! Rant over.
 

MissResha

Well-known member
my first order was "rescheduled" but i still got it on Wednesday (ordered last monday) so it took the normal 2 days to get to me. weird.
 

LivestrongH2

Well-known member
Quote:
Originally Posted by pink_lily82
So my order was supposed to be delivered yesterday. It didn't get delivered. I checked the tracking and it said that the package was missed at the facility! And it's rescheduled to be delivered today. How do you miss a package? It's a giant black box! Ugh, you're killing me, UPS! Rant over.

the same thing happened to my second package and it got delayed/rescheduled to Thursday! GRRRRRRRRRRRRR
angry.gif
 

Tsunami Rose

Well-known member
I'm kinda upset that its taken almost two weeks for my package to get here. I don't know if I will ever again order on line. This is kinda ridiculous.
 

GlamQueen21

Well-known member
Ok, for those who didn't read the first part in the Shipping and Handling information, if you placed your order during the F&F sale, it will take 5-7 business days to process your order. I remember reading it and I did forgot about that it takes longer to process your order since a lot of people were ordering a lot of stuff.
 

Civies

Well-known member
sucks that you girls had to wait for so long .

I placed my order bright and early tuesday morning and got it on friday . but really i was suppose to get it on thursday .. just that UPS screwed up . lol .

whats with ups being so shitty these days
 

eskae

Well-known member
good news: heck yess my 1st package came today
smiles.gif

bad news: my 2nd is due for arrival at my home on the 30th... and I'll be in Quebec by then.. ugh.. FOR A MONTH! I wont get to play with my lipglasses =(
 

kayefaye

Member
Yay, I'm glad to know i'm not the only one who's order still says pending.
I guess its my fault for ordering so late. I ordered last thursday as well.
It's so frustrating to keep seeing my order is still pending. Just gotta be patient a little longer.
 

MzzRach

Well-known member
I received my order on Tuesday, but I only received 2 correct items out of the 5 items I ordered. Contacted MAC Customer Service and they are sending the 3 items I did not receive via 2-day, plus letting me keep the 3 items that were included that I did not order. Works for me! Love MAC Customer Service.
 

1 UP Mushrooms

Well-known member
Quote:
Originally Posted by MzzRach
I received my order on Tuesday, but I only received 2 correct items out of the 5 items I ordered. Contacted MAC Customer Service and they are sending the 3 items I did not receive via 2-day, plus letting me keep the 3 items that were included that I did not order. Works for me! Love MAC Customer Service.

....That's a little off....But awesome that you have 3 bonus items!
winks.gif
 

piupi

Member
I am jealous of all of you that received all the items you ordered or had great customer service. I came back from a trip and checked the 2 boxes I received...EVERYTHING on the second page of the order slip was missing for BOTH orders!There were no marks whatsoever on the second page and both boxes were packed by the same person
angry.gif
I immediately called customer service. The weired thing is that each order has 2 tracking numbers that are exactly the same, meaning that order1 included tracking numbers of order 1 and 2, and order 2 included tracking numbers of order1 and 2. (and each box included the items listed only on the first page) Even though I pointed that out, the lady on the phone said "No, there are 4 packages and they were delivered" and she hung up on me in the middle of the conversation...So I emailed them but I am really really really upset with the whole situation. Also, another bad thing is that what I really wanted the most (brushes...and yeah they are the expensive ones) is all on the second page
ssad.gif
I seriously don't know what to do if they keep saying that they shipped everything...which is soooo not true
th_dunno.gif
I want them to send me everything they missed right now!
 

kabuki_KILLER

Well-known member
I still haven't heard anything and it's been a full week. I checked on the website and it still says pending. If it doesn't ship by tomorrow morning, I might have to call them.
 
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