MAC FAQ: PPID/MAC PRO Card

[maclover2371]

Yes i just called them agaian.. They told me they cant tell if they just recived my info and i told them i was told i wasn't on the declined list. The guy told me they would know if they recived my applicationonce they are processing it. So stupid. He told me it takes 4-6 weeks... Im so mad

 

[BeautyByLele]

Hey just try to relax (u really have no choice). You're gonna have to play the wait and see game !!!!

Try to be a patient because if you have already called several times and spoken to the same person and gave them your info and they keep telling you it take 4-6 weeks. You might just piss the person off and they deny you just cuz their mad

PLEASE BE A LIL PATIENT, at least wait 4 weeks before you call again !!!!!

 

[maclover2371]

Yah i guess i just have to wait. I just wish i knew if they have it not knowing if it's lost is frusterating. Espeshilly since i live 10 min away from the mac head quarters.

 

[boofale]

I know what you mean, I sent mine to Canada and realized the next day that I forgot to include my license! So instead of sending another one to Canada and waiting a week for it to get there, I sent a copy to New York in hopes that it would get approved faster. It has been over 3 weeks now and have heard nothing and no charge on my credit card. Ive been wanting to call, but didn't want to be bothersome. If I don't see a charge by 2 weeks from today, I'm going to assume I didn't get it and try faxing it in.

I sent a business card, a letter of reference and a contract between a small local theater and myself for work I had done for them. I had called the 1-800 number before I sent all the info and the lady said that we could no longer send our personal makeup contract, and only a contract of other companies hiring us. Did any of you experience the same thing?

 

[Tatyiona]

Quote:

Originally Posted by boofale I know what you mean, I sent mine to Canada and realized the next day that I forgot to include my license! So instead of sending another one to Canada and waiting a week for it to get there, I sent a copy to New York in hopes that it would get approved faster. It has been over 3 weeks now and have heard nothing and no charge on my credit card. Ive been wanting to call, but didn't want to be bothersome. If I don't see a charge by 2 weeks from today, I'm going to assume I didn't get it and try faxing it in. I sent a business card, a letter of reference and a contract between a small local theater and myself for work I had done for them. I had called the 1-800 number before I sent all the info and the lady said that we could no longer send our personal makeup contract, and only a contract of other companies hiring us. Did any of you experience the same thing?

I think you should just fax it in but write a note saying that you mailed it a few weeks ago but forgot to include your ID

 

[boofale]

Is it true that if your ID address doesn't match the address on your application you wont get approved?

 

[Tatyiona]

Quote:

Originally Posted by boofale Is it true that if your ID address doesn't match the address on your application you wont get approved?

no I called and asked they said it didn't matter and I sent in my Florida license but put down my Ohio address

 

[boofale]

Well I gave in and called customer service today and they said I still wasn't in the system. Do they put you in the system if you were denied? I didn't think it would take this long to get into the system. boo.

 

[maclover2371]

Hi, how long have you been waiting tobe put in the system. I mailed my application out on May 25th and i called them and they said i still was not in the system and they told me i was not on the denied list either.. This is so frusterating. And i live 10 min away fromt he head quarters, so im so pissed off right now.

 

[astronaut]

Quote:

Originally Posted by maclover2371 Hi, how long have you been waiting tobe put in the system. I mailed my application out on May 25th and i called them and they said i still was not in the system and they told me i was not on the denied list either.. This is so frusterating. And i live 10 min away fromt he head quarters, so im so pissed off right now.

I sent my application a little after May 5th and didn't see a charge on my account until June 18th. Got my card in the mail on June 19th Just be patient.

 

[boofale]

Quote:

Originally Posted by maclover2371 Hi, how long have you been waiting tobe put in the system. I mailed my application out on May 25th and i called them and they said i still was not in the system and they told me i was not on the denied list either.. This is so frusterating. And i live 10 min away fromt he head quarters, so im so pissed off right now.

I sent mine the last week of May, I don't remember the exact date. But I was reading other comments saying that they got theirs right away so I was kinda hoping to hear back by now, good or bad (hopefully good). Oh well, guess I just have to wait it out, I really don't have any other option but to wait. That is kinda weird that you live right next door and aren't in the system yet. I guess we just have to be patient, like astronaut suggests. Its just so hard! haha. Good luck!

<--- This smiley had me laughing so hard!

 

[maclover2371]

Yah, i guess we sent it in during the same time. Ya when i called Mac they told me it doesn't matter if i sent it in from the states or toronto it takes 4-6 weeks . Thats crazy

.

Let me know if you get yours.

 

[DaniCakes]

You guys should've faxed it. I was able to use my discount at the pro store 2days after I was charged even though my name wasn't in the local store's system yet. THEY WILL STILL ACCOMODATE YOU.

 

[Tat2dbeauty07]

I agree with Danicakes I sent mine in on a monday called on a tuesday they told me I was approved before I even seen a charge on my card 2 days later the charge was on my card and within a week of the charge my card had arrived my turn around time was less than 2 weeks

 

[khmershortay]

Ok So I faxed my application over, and they called me saying the letter of reference was not signed. I re-faxed it with the signature from my employer. I asked her how long it takes to process and she saidi 2 weeks, then she asked me how did I get the fax # because they don't actually accept fax application. I said I was sorry and didn't realize it and said I got the fax # "from a friend" who faxed in her application too. She said, that's okay, but just in the future they dont accept faxed applications, but she was willing to process it for me.

 

[Tatyiona]

Quote:

Originally Posted by khmershortay Ok So I faxed my application over, and they called me saying the letter of reference was not signed. I re-faxed it with the signature from my employer. I asked her how long it takes to process and she saidi 2 weeks, then she asked me how did I get the fax # because they don't actually accept fax application. I said I was sorry and didn't realize it and said I got the fax # "from a friend" who faxed in her application too. She said, that's okay, but just in the future they dont accept faxed applications, but she was willing to process it for me.

The exact same thing happened to me I resent my letter fri called Monday and she said I was processed and I should be charged today

 

[khmershortay]

I was surprised she asked me where I got the fax # from, imagine if I panicked and said from my Specktra ladies haha

 

[bellaxo812]

Quote:

Originally Posted by khmershortay I was surprised she asked me where I got the fax # from, imagine if I panicked and said from my Specktra ladies haha

Lol, that's what I was afraid of too. I originally mailed mine in on Tuesday 6/1 and then saw on here that someone had faxed theirs in that following Saturday and saw the charge within 2 days. I was happy for her but annoyed bc I had heard how they weren't accepting faxes anymore and that it was better to just mail in the application. I didn't want to annoy anyone at MAC HQ and was afraid that if I faxed them my application, they would put me on some "list" (crazy, I know) and then deny me. But I faxed it on Monday, 6//7 and I saw the charge the very next day. It took about another week for me to actually get my card in the mail, but it's definitely quicker than through the mail.

 

[maclover2371]

Hi i have been waiting since may 25 to be approved and mac told me i am not on the deny list and that i am still not keyed in. I was told i can not fax my application. If i did decide to fax it in wouldn't they charge me twice?

 

[Tatyiona]

Quote:

Originally Posted by maclover2371 Hi i have been waiting since may 25 to be approved and mac told me i am not on the deny list and that i am still not keyed in. I was told i can not fax my application. If i did decide to fax it in wouldn't they charge me twice?

No because they check the system before they run it