MAC Friends and Family

[makeba]

ah man now i have my chance to make up for what i didnt get in my first order!!! but dang it i told myself to set a budget of 50.00 bucks a month on makeup but looks like i set it too low!!! i think 80.00 sounds betta!!!

got to go get me some eyeshadow pans!!

DO YOU STILL NEED THE COUPON SLIP??

 

[M.A.C. head.]

I just received my goodie package a little while ago.

It's like...I had a spiritual connection. I was in the br and I thought I heard a truck outside, so I listened closer. Sure enough it was the sound of a truck backing up. Then I heard a little "thump" noise and I was like "It's here!" so I went to the door and looked out of it and there was my box!!!

I'm trying things on right now. I did a good job. Got some great items.

 

[CantAffordMAC]

The discount was not extended at my store. I hope you guys don't go to your stores and ask for the discount and look stupid. I paid full price for my lipglasses yesterday.

 

[LM_MAC_MAVEN]

Quote:

Originally Posted by purplerinne I heard the same thing too!!!! I need to get confirmation from my pro store...

OMG HI RINNEEEEE!!!!!!!!!!!!!

 

[keitadonna]

I ended up placing two orders, too.
In all I got:
Bare s/s
High 90's s/s
Expensive Pink e/s
Trace gold blush
Peachtwist blush

My husband just shook his head when he saw more MAC boxes being delivered.

 

[iheartcolor]

Quote:

Originally Posted by JolieFemme Was anyone else overcharged for there order?

Me! They took away my F&F discount when I was sent my shipping confirmation email. I am mad. I emailed CS, and no reply yet. If I don't get my discount, it is going back.

-Lauren

 

[lsperry]

Quote:

Originally Posted by JolieFemme Was anyone else overcharged for there order?

Quote:

Originally Posted by iheartcolor Me! They took away my F&F discount when I was sent my shipping confirmation email. I am mad. I emailed CS, and no reply yet. If I don't get my discount, it is going back. -Lauren

Did you check what was charged to your credit card? I received the confirmation e-mail and noticed it did not have the discount on it. But when I viewed my online-CC charges, the correct, discounted amount was charged to my CC; not the regular price.

Also, I just received an e-mail for shipping-confirmation on my 2nd order and it shows a higher discount - "Friends and Family Discount - $25.41 applied to
this shipment, from a total discount of $14.79." I'll wait to see what my credit card was actually charged. The total amt of the order before the discount was $98.50. The total w/taxes and discount is $77.48.

 

[jenntoz]

Quote:

Originally Posted by lsperry Did you check what was charged to your credit card? I received the confirmation e-mail and noticed it did not have the discount on it. But when I viewed my online-CC charges, the correct, discounted amount was charged to my CC; not the regular price. Also, I just received an e-mail for shipping-confirmation on my 2nd order and it shows a higher discount - "Friends and Family Discount - $25.41 applied to this shipment, from a total discount of $14.79." I'll wait to see what my credit card was actually charged. The total amt of the order before the discount was $98.50. The total w/taxes and discount is $77.48.

I don't know what the Hell my shipping confirmation says. When I check my status on this site it says my entire order was shipped (total of $101.69 after discount) But my shipping email says this...
Product Name Qty Price Total Price
Program fragment at line 49 delivered error ``Can't locate object method "request" via package "Apache"''
Subtotal $28.00
Friends and Family Discount - $4.20 applied to this shipment, from a total discount of $16.80
Shipping and Handling $0.00
Sales Tax $1.67
Total $25.47
What does this even mean?

My cc transaction doesn't show up yet, so I guess I need to wait till Monday to find out what shipped & what I got charged for. Stupid UPS was supposed to deliver today & rescheduled my delivery to Monday....grrrrrr

 

[cocodivatime]

Quote:

Originally Posted by iheartcolor Me! They took away my F&F discount when I was sent my shipping confirmation email. I am mad. I emailed CS, and no reply yet. If I don't get my discount, it is going back. -Lauren

The same thing happened to me. When I received the email I called costomer service. They pulled up my order and said it was charged correctly and to disregard the email.

 

[lsperry]

Quote:

Originally Posted by jenntoz Friends and Family Discount - $4.20 applied to this shipment, from a total discount of $16.80 Shipping and Handling $0.00 Sales Tax $1.67 Total $25.47 What does this even mean? My cc transaction doesn't show up yet, so I guess I need to wait till Monday to find out what shipped & what I got charged for.

I scratched my head when I saw the "Friends and Family Discount" statement. What the hell does that mean? Where did they get these numbers from? I'm checking my statement tomorrow to see if the correct, discounted amount was charged to me? Hopefully it was charged the correct amount like the 1st order was.....

 

[twilightessence]

Yeah, both my shipment email's showed a total without the discount but I was only charged for the total amount I was given at the end of my transaction and that was WITH the discount. I think it was the same for everyone, no need to panic.

 

[Mizz.Yasmine]

my 1st order was shipped earlier

u can still use the code COOLHEAT to get free shipping on any order too! u have until the 25th. i didnt expect it to work 4 some reason but it did for me

 

[DixieHellcat]

My confirmation email didn't have the discount on it either. I emailed them back & said 'hi, I notice my FnF discount is not shown on here, I assume it will be shown on my cc bill'. hehe. Boy did I get a fast and VERRA apologetic reply assuring me the discount would be applied. lol! When the order came it was the right cost.

Oh, and y'all do know the sale is still on in the stores thru today!!

I got samples of 2 Tendertones when I went there earlier in the week & fell in luv with both, so I caved & got full sizes of them. Sweet & Nice, & Pucker.

 

[JolieFemme]

Quote:

Originally Posted by lsperry Did you check what was charged to your credit card? I received the confirmation e-mail and noticed it did not have the discount on it. But when I viewed my online-CC charges, the correct, discounted amount was charged to my CC; not the regular price. Also, I just received an e-mail for shipping-confirmation on my 2nd order and it shows a higher discount - "Friends and Family Discount - $25.41 applied to this shipment, from a total discount of $14.79." I'll wait to see what my credit card was actually charged. The total amt of the order before the discount was $98.50. The total w/taxes and discount is $77.48.

The charges won't show up on my debit card for days, in the end it was fixed ebut I'm not impressed with CS.

 

[jenntoz]

Quote:

Originally Posted by jenntoz I don't know what the Hell my shipping confirmation says. When I check my status on this site it says my entire order was shipped (total of $101.69 after discount) But my shipping email says this... Product Name Qty Price Total Price Program fragment at line 49 delivered error ``Can't locate object method "request" via package "Apache"'' Subtotal $28.00 Friends and Family Discount - $4.20 applied to this shipment, from a total discount of $16.80 Shipping and Handling $0.00 Sales Tax $1.67 Total $25.47 What does this even mean? My cc transaction doesn't show up yet, so I guess I need to wait till Monday to find out what shipped & what I got charged for. Stupid UPS was supposed to deliver today & rescheduled my delivery to Monday....grrrrrr

I am happy to report I got my package & I WAS charged the correct amount & got my correct discount & my order was perfect. I think their was probably something wrong with their email system