jenntoz
Well-known member
Re: Heatherette for MAC Discussion
Can anyone tell me if this is normal for a backordered item...
My order status still says PENDING, in my order I received 7 of 9 things, but the 2 remaining items on the itemized page still have a status of BACKORDERED, but they both have a UPS tracking number which is the same as the tracking number for the items I have already received. Is that normal for backordered items? Shouldn't they not have a tracking number under them? And shouldn't my order status have change from Pending to processing or shipped by now? ANd shouldn't those last 2 things not say backordered anymore? Ack, I'm confused!
EDIT...I went ahead & called & basically they said its normal for the info to say what its saying. So if anyone is wondering & your order says that, all is good & your stuff will go out today or Monday
Can anyone tell me if this is normal for a backordered item...
My order status still says PENDING, in my order I received 7 of 9 things, but the 2 remaining items on the itemized page still have a status of BACKORDERED, but they both have a UPS tracking number which is the same as the tracking number for the items I have already received. Is that normal for backordered items? Shouldn't they not have a tracking number under them? And shouldn't my order status have change from Pending to processing or shipped by now? ANd shouldn't those last 2 things not say backordered anymore? Ack, I'm confused!
EDIT...I went ahead & called & basically they said its normal for the info to say what its saying. So if anyone is wondering & your order says that, all is good & your stuff will go out today or Monday