You know, come to think of it I think this mislabeling situation happened from the very start - when these lipglasses were sent from the factory-to their distribution facilities-to the eager and obliging hands of the Beauty Guru/Bloggers. Long before this product was being stocked- Karen was alerted to Mirror's being misidentified/mislabeled in her very fist blog overview of this collection by one of her readers- to which she said "Thanks" and proceeded to correct the name of the photographed product. I am beginning to suspect a fumbling of the ball way back then - only she didn't realize that she in fact labeled Mirror as Golden Mirror correctly as she could -because that is precisely how the lipglass tube and box had most likely been labeled.But people online would get screwed from the department store launch because of this mix up. It is a BIG issue for them. 2 BIG collections with someone else's name at stake is a big eff up!I think they should send a memo out to their employees like they do when they change dates.. I don't want to wait for my glosses
Thanks Elegant! Did your lippie come?Those ALL look so pretty on your skin!!!!
I thought you meant for the In store customers to pull the products so they don't get the wrong item..sadly that's the risk you take when shopping online with Mac it sucks and shouldn't be that way but what about the people that skipped the launch online on purpose? They get screwed? We get barely any product as it is..Mac will fix it like they did when they mixed the blushes for tropical taboo ..happens a lot with Mac and those people will end up getting a free lipgloss ..hopefully everything works out .. I hope everyone gets what they want I'm rooting for you all lol I'm not against anyone not getting their product.But people online would get screwed from the department store launch because of this mix up. It is a BIG issue for them. 2 BIG collections with someone else's name at stake is a big eff up.
PrettyQuick lip swatches of Ruby (left) and Roxo (right).
Calling would be your best bet if you want immediate attention.[COLOR=CC99FF]7 1/2 hours later and MAC still won't e-mail me back, guess I have no choice but to call them to get this crap fixed.[/COLOR]
Yes, it did! I love it on. Ruby & the blush will be here Monday.Thanks Elegant! Did your lippie come?
Do you want me to call them for you7 1/2 hours later and MAC still won't e-mail me back, guess I have no choice but to call them to get this crap fixed.
Giiiiirrrrllllllll!!!!!!The mis-labelling, as well as being irritating to those affected, is just so odd. What's really going on @ MAC lately?