Magnolia Makeup

BeautyByLele

Well-known member
I purchased some glitters from their after Xmas sale. Maybe u can send them a msg via IG and see if they respond quickly.
You know what, this is a good idea - even if I miss this sale, I will know for the future. I was too busy being pissy about my last order this did not occur to me lol. I was intrigued by one of the glitters but I decided I was too old to wear it. I dunno.
Too old to wear glitter ?!?!?! I don't think so.... A lil sparkle don't hurt anybody. Yeah I thgt about u when I placed my order.... Let's see how long it takes.
 

Copperhead

Well-known member
Cooperhead did the code still work to get the glitters for 55% off ??
I didn't even try it. I figured that sale was over since they started a new one with the 2014 code. I ordered just tonight.

Sagehen, I was wondering if I'd be too old to wear glitter too but I think if worn right, it can be very nice on lids of just about all ages. I probably wouldn't wear it EVERYWHERE but I'm sure I can find somewhere to wear it.
 

BeautyByLele

Well-known member
I'm noticing that it's starting to them (Magnoila Makeup) a longer than usual time to process and ship orders, it use to be they would ship the items and I would have them in like 3 days. I guess they are really starting to get popular which is good if their business is picking up BUT it's bad customer service if they can't process orders in a timely manner. I placed my order on New Years Day and the status still says " awaiting fulliment". If the status doesn't change by tomorrow I'll contact them
 

nikkisweets2010

Well-known member
I'm noticing that it's starting to them (Magnoila Makeup) a longer than usual time to process and ship orders, it use to be they would ship the items and I would have them in like 3 days. I guess they are really starting to get popular which is good if their business is picking up BUT it's bad customer service if they can't process orders in a timely manner. I placed my order on New Years Day and the status still says " awaiting fulliment". If the status doesn't change by tomorrow I'll contact them
It would be best for the business to hire someone to only fill orders. Gotta keep the customer satisfied.
 

BeautyByLele

Well-known member
I'm noticing that it's starting to them (Magnoila Makeup) a longer than usual time to process and ship orders, it use to be they would ship the items and I would have them in like 3 days. I guess they are really starting to get popular which is good if their business is picking up BUT it's bad customer service if they can't process orders in a timely manner. I placed my order on New Years Day and the status still says " awaiting fulliment". If the status doesn't change by tomorrow I'll contact them
It would be best for the business to hire someone to only fill orders. Gotta keep the customer satisfied.
YES!!! Totally agree. Even if they only did it on a part time thing or especially when they have the 50% off sales
 

Copperhead

Well-known member
I'm noticing that it's starting to them (Magnoila Makeup) a longer than usual time to process and ship orders, it use to be they would ship the items and I would have them in like 3 days. I guess they are really starting to get popular which is good if their business is picking up BUT it's bad customer service if they can't process orders in a timely manner. I placed my order on New Years Day and the status still says " awaiting fulliment". If the status doesn't change by tomorrow I'll contact them
I ordered on the evening of 1/3 and it's still saying "awaiting fulfillment" too. They are indeed starting to take longer.

Last time my order said 'shipped' and I don't think it actually shipped with they said it did because I didn't get it until after I contacted them about it. That's when I saw actual movement in my tracking.
 

BeautyByLele

Well-known member
I just got an email saying my pkg is on it's way!!!! Finally
That's great! Mine is still saying "awaiting fulfillment". 
That isn't right that yours still says awaiting fulfillment , I checked mine and it just says " electronic shipping info received" ugh it still might just be sitting there... I'll check the status tomorrow and see if it updates . I saw on IG where someone asked how long it takes to process an order and they replied 2-7 business days!!!! Eeeek really !?!?!? I could see 1-2 days but 7 days....... Come on really....
 

Copperhead

Well-known member
I saw on IG where someone asked how long it takes to process an order and they replied 2-7 business days!!!! Eeeek really !?!?!? I could see 1-2 days but 7 days....... Come on really....
Ohhhhhh. I think I did see something about 2-7 business days. I forgot about that when I sent my email just now asking what was up. Yeah, I think 2-7 business days is too long. 2? Okay. 3? Okay. Maybe even 4. But anything more than that is ridiculous imo. If I ever order again I'm just gonna have to find my way to the store. If I can't get to the store, I'm not ordering.

I remember my last order I received shipping confirmation, got all happy that it finally shipped and the tracking hadn't moved in days. Not until I emailed them about it did the tracking move.
 

Copperhead

Well-known member
Okay. I sent an email and received the message about 2-7 business days. I placed my order in the evening of 1/3 so technically it was already the weekend. My time started on 1/5 and we are just 4 days into that time frame. I guess my name will have to be Anxious Annie for a little while longer.



Hello,
Orders can take 2-7 business days to process, Our current processing time is 4 business days. You should have received or will be receiving tracking information shortly.

Thanks,
MMHello,
Orders can take 2-7 business days to process, Our current processing time is 4 business days. You should have received or will be receiving tracking information shortly.

Thanks,
MM
 

BeautyByLele

Well-known member
Okay. I sent an email and received the message about 2-7 business days. I placed my order in the evening of 1/3 so technically it was already the weekend. My time started on 1/5 and we are just 4 days into that time frame. I guess my name will have to be Anxious Annie for a little while longer.  Ugh that really sucks! Yes I hope they get this whole shipping issue under control because waiting over a week for items is crazy. I'm like you imma think twice about placing an order if this is a perm situation. I just checked my status and it says it has just left the facility 1/9 it says expected delivery 1/11 we'll see...... Hello,
Orders can take 2-7 business days to process, Our current processing time is 4 business days. You should have received or will be receiving tracking information shortly.

Thanks,
MMHello,
Orders can take 2-7 business days to process, Our current processing time is 4 business days. You should have received or will be receiving tracking information shortly.

Thanks,
MM
 

BeautyByLele

Well-known member
I asked them on IG why is shipping taking so long now becux I see others are wondering why orders are taking yo long to process.... Let's see if they respond back
 

sagehen

Well-known member
This is bringing back memories of Black Friday. I wish they would hire someone to help during sales. Even if that person's job is just to actually apply the printed labels to the packages and take them to the post office. Y'all who are on their site regularly...what happened to the eyebrows and contour section? It is empty now.
 

BeautyByLele

Well-known member
This is bringing back memories of Black Friday. I wish they would hire someone to help during sales. Even if that person's job is just to actually apply the printed labels to the packages and take them to the post office. Y'all who are on their site regularly...what happened to the eyebrows and contour section? It is empty now.
I don't know... It seems like every since they updated their site things are missing. Products that use to be there are suddenly gone. This is bad business for them. It sucks cuz it's sistas and I try to support my people but right now they aren't looking good. I hope this is just a glitch and they get it fixed real quick or their business is about to suffer. Imma give them one more try and if thereis an issue and they don't resolve it quickly imma stop shopping with them
 

sagehen

Well-known member
I don't know... It seems like every since they updated their site things are missing. Products that use to be there are suddenly gone. This is bad business for them. It sucks cuz it's sistas and I try to support my people but right now they aren't looking good. I hope this is just a glitch and they get it fixed real quick or their business is about to suffer. Imma give them one more try and if thereis an issue and they don't resolve it quickly imma stop shopping with them
I know - I want to support a business run by people who look like me that caters to WOC but I really feel like they are hurting themselves even having a website that is so incomplete. It is their "first impression", as it were. And it is a poor one, with empty sections, no product descriptions, no info about ingredients, so a cautious informed consumer can't even think about purchasing. And with these shipping issues, people who would buy sight unseen are now thinking twice.
 
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