I've ordered from their website when they had the descriptions backwards on 2 quads, for example, or the holiday eye palettes, and I just made sure they were correct on the final ordering info.
I did get one that was not the one I'd ordered one time, but it was because I'd gone by the wrong thing on their item listing, the picture was right but the description was wrong, or vice versa, but I gave it as a gift for Christmas.