Received an item gone bad in a swap - what to do?

[LC]

I'm in agreement with panda. I don't think you needed to test it more than twice to figure out it had gone bad, and especially not over the course of a week. You're very lucky that Winnie has a sense of integrity in making this right, most people would say "Sorry, you left the positive feed back a while ago, you shouldn't have waited two weeks." Since Winnie is willing to do something about it, then I think reswapping it is the best idea. She should not need to buy a completely brand new item and send to you

 

[dreamer246]

Thanks Panda, for standing up for me.

I have posted on the swaptawk forum. So far the few people who have replied seem to suggest a reversal.

 

[MACPixie]

Quote:

Originally Posted by dreamer246 Sigh, but the items that I have offered her, she does not want/need. If I have to buy a new P+P for her, I think I'll prefer just reversing the swap. It's the cheapest way to solve this issue, and I'm very broke right now.

If you have offered other items and she's declined, I think reversing the swap is the only way to solve it.
If I were in that situation, I'd probably just let it go and B2M the spoiled product.

 

[Kragey]

I usually recommend a reversal. Me personally, I always offer to send the person something else from my list first, and if that doesn't work, then I do a reversal.

 

[ThePowderPuff]

Quote:

Originally Posted by dreamer246 Thanks Panda, for standing up for me. I have posted on the swaptawk forum. So far the few people who have replied seem to suggest a reversal.

Thanks for letting me know. I haven't got a reply for ny application for swaptawk yet, still waiting.

 

[panda0410]

Quote:

Originally Posted by dreamer246 Thanks Panda, for standing up for me. I have posted on the swaptawk forum. So far the few people who have replied seem to suggest a reversal.

No worries Winnie, people here know me for who I am, I defend the things I believe in passionately, and I dont believe you are obligated to do anything in this situation.

A few more people have posted on ST since you posted and a reversal was suggested and I think you'll find there are as many people (including myself) who also dont believe you are obligated to even reverse in this case. I guess it will be up to you to decide what to do, I have posted my thoughts on both forums and will leave it at that

 

[dreamer246]

Quote:

Originally Posted by panda0410 No worries Winnie, people here know me for who I am, I defend the things I believe in passionately, and I dont believe you are obligated to do anything in this situation. A few more people have posted on ST since you posted and a reversal was suggested and I think you'll find there are as many people (including myself) who also dont believe you are obligated to even reverse in this case. I guess it will be up to you to decide what to do, I have posted my thoughts on both forums and will leave it at that

Yes, I see more people posting on swaptawk stating that I don't have to do a reversal.

And Panda... Here's a big kiss for you!

 

[ThePowderPuff]

I am not getting any response from Swaptawk. I wrote thursday and have written again today, but I haven't heard yet. I have specified that it's about a current problem.

 

[MzzRach]

Just a question - why don't the 2 of you involved in this swap discuss this on email or private message and come to an agreement that satisfies the both of you? I certainly understand the need to get feedback from others, I guess I am just wondering why you don't talk directly to each other about this to come to a resolution?

I hope you can end up with a result that is satisfactory to you both.

 

[ThePowderPuff]

Thanks for all your opinions. I have gotten access to Swaptawk now and will continue there.

Thanks for your opinions, I appreciate it. If anyone else wants to share their opinions, I will still check this thread.

 

[jazm1n3s]

I just want to say that I bought MAC Prep & Prime SPF 50 last year, and the product also separated and smelled weird. I was too, concerned at that time, thinking it had gone bad. I tried to shake it, but it still separated.
Then I tried to do some research, and turned out that it's normal, and most people experience the same thing. Most of them thought theirs had gone bad too, and exchanged it at MAC, but found the new one also acted the same. The weird smell is from the SPF.

I'm not saying that the one you received is definitely still safe to use, but i just want to let you know that it's normal. If you try and find reviews of the products, you'll find people experiencing the same thing as you with their brand new one. HTH

 

[Janice]

We prefer that members use ST to discuss their differences regarding swap transactions. It is a regulated "safe" environment for users to discuss these issues outside of the community. (that way the parties don't feel slighted on their "home turf" and get great advice from people who are well versed in this)