I've been using products from Clinique and Neutrogena for a while now and while I love Clinique's face cleanser, the toner has always been super harsh for me. I'll try Witch Hazel when I run out of my current toner!
Another Neutrogena Alcohol Free Toner user here, alcohol does dry out the skin and strip away the skin’s natural oil. You want to remove extra dirt but retain moisture in your skin.